Guest Experience Manager

8 hours ago


Al Farwānīyah, Al Farwaniyah, Kuwait Hilton Hotels Full time
About the Job

We are seeking a highly motivated and experienced Spa Receptionist to join our team at Hilton Hotels. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our guests.

The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail.

Key Responsibilities
  • Ensure client experience is proficient including bookings, payments, and consultation cards
  • Interact and communicate effectively with clients, members, team members, guests, and management team
  • Up-sell with latest departmental incentives
What We're Looking For

We are looking for a dedicated and results-driven individual who is committed to delivering a high level of customer service. The ideal candidate will have:

  • Committed to delivering a high level of customer service
  • Excellent grooming standards


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