Director of Guest Experience

4 hours ago


Kuwait City, Al Asimah Internationalhospital Kw Full time
Key Responsibilities
  • Ensure alignment between staff hospitality practices and quality procedures to maintain high guest satisfaction levels.
  • Coordinate hospitality departments and optimize guest/patient experience, addressing customer concerns in a timely manner.
  • Develop and implement work schedules and delegate tasks as necessary to ensure effective service delivery.
  • Maintain open communication with guests to address their needs and resolve issues promptly.
  • Collaborate with other departments to drive business growth and excellence in hospitality services.


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