Director of Guest Experience
4 hours ago
- Ensure alignment between staff hospitality practices and quality procedures to maintain high guest satisfaction levels.
- Coordinate hospitality departments and optimize guest/patient experience, addressing customer concerns in a timely manner.
- Develop and implement work schedules and delegate tasks as necessary to ensure effective service delivery.
- Maintain open communication with guests to address their needs and resolve issues promptly.
- Collaborate with other departments to drive business growth and excellence in hospitality services.
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Guest Experience Ambassador
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a highly skilled and motivated Guest Experience Ambassador to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As an Airport Representative, you will play a critical role in creating memorable experiences for our guests by providing personalized service and attention to detail.The successful candidate will possess excellent...
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Guest Experience Strategist
3 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeService Delivery Expert: We are seeking a seasoned hospitality professional to lead our guest relations initiatives. The successful candidate will have a proven track record in developing and implementing effective service delivery strategies that exceed guest expectations. Key responsibilities include:Fostering strong relationships with internal...
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Guest Experience Facilitator
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeRole OverviewThe Airport Representative role at HealthCare Dynamics Gen. Trading Company W.L.L involves delivering exceptional customer experiences through personalized service and attention to detail. You will be part of a diverse team dedicated to creating unforgettable moments for our guests.This position requires a proactive and customer-centric...
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Director of Customer Experience
3 days ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs Director of Customer Experience, you'll be responsible for leading our hospitality operations and ensuring seamless execution of our service strategy. You'll manage staff, maintain facilities, and cultivate a service culture that prioritizes customer satisfaction.This role requires strong leadership abilities, excellent communication...
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Sales Development Lead
7 days ago
Kuwait City, Al Asimah Mövenpick Hotels & Resorts Full timeCompany OverviewMövenpick Hotels & Resorts is a global hospitality leader that values innovation and challenge. As a pioneer in the art of responsible hospitality, we gather over 45 brands, 5,600 hotels, and lifestyle destinations worldwide.We are driven by a common ambition to keep innovating and pushing boundaries. Our team is built on the foundation of...
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Hotel Guest Experience Lead
16 hours ago
Kuwait City, Al Asimah Hyatt Full timeAssistant Front Desk ManagerAt Grand Hyatt Kuwait City, we are committed to providing exceptional customer service. We are seeking an experienced Assistant Manager to join our team as an Assistant Front Desk Manager.Responsibilities:Assist the Front Office Manager in managing the front office department, ensuring maximum guest satisfaction while meeting...
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Operations Manager
7 days ago
Kuwait City, Al Asimah Caesars Vacancy Online Job Full timeJob OverviewThe primary objective of this role is to deliver exceptional service to Powerscourt's guests in Mc Gill's outlet.
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Operations Director
3 days ago
Kuwait City, Al Asimah Internationalhospital Kw Full time**Job Summary**We are seeking a highly skilled Operations Director to oversee the day-to-day operations of our departments and ensure that our facilities are properly maintained. As a key member of our team, you will be responsible for incorporating innovative service culture to optimize the patient experience.The ideal candidate will have at least 5 years'...
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Customer Experience Lead
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThe Customer Experience Lead - Brands role at HealthCare Dynamics Gen. Trading Company W.L.L focuses on delivering exceptional guest experiences by ensuring consistent brand representation across all customer-facing elements.Responsibilities include:Partnering with the Customer Experience Director to improve service standards and supervise the implementation...
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Hospitality Director
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a highly motivated and experienced Hospitality Director to join our team at Procapita Group.The successful candidate will be responsible for leading the development of strategies to improve operational efficiency, drive sales growth, and enhance the overall guest experience.A Bachelor's degree in Hospitality or a related field is preferred,...
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Hospitality Services Director
1 week ago
Kuwait City, Al Asimah Internationalhospital Kw Full timeJob DescriptionAs a key member of the Internationalhospital Kw team, the Hospitality Services Director will play a pivotal role in ensuring exceptional patient and guest experiences. Reporting directly to the HR Director, this individual will oversee the day-to-day operations of various departments, driving innovation and excellence in service culture.Main...
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Guest Relations Professional
3 days ago
Kuwait City, Al Asimah Hyatt Full timeYou will be responsible for ensuring the efficient operation of the Reception within the Rooms Division in line with Hyatt International's Corporate Strategies and brand standards.Key Responsibilities:Providing exceptional customer service to guests while meeting their expectations.Contributing to the smooth and efficient running of the department.You will...
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Hotel Operations Director
2 days ago
Kuwait City, Al Asimah Manhattan Group Full timeHotel Operations DirectorA dynamic and experienced leader is sought to oversee daily operations of a 450+ room hotel in Nigeria. The ideal candidate will have a proven track record of managing large hotels or resorts, preferably in Africa.Main Responsibilities:Lead department teams to maintain high standards and ensure exceptional guest experience.Maintain...
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Customer Experience Director
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAs a Customer Experience Director, you will be responsible for leading the Customer Experience function at HealthCare Dynamics Gen. Trading Company W.L.L. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute strategies to drive customer satisfaction.ResponsibilitiesYour key...
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Customer Service Director
3 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeService Excellence Champion: As a key member of our senior management team, the Director of Guest Relations will play a vital role in driving our service excellence agenda. This includes developing and implementing effective strategies to enhance guest satisfaction, loyalty, and retention. Key responsibilities include:Conducting regular audits and...
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Operations Director
3 days ago
Kuwait City, Al Asimah International Group Of Aamina Full timeJob Title: Operations DirectorWe are seeking an experienced Operations Director to oversee the day-to-day operations of our supermarkets in Kuwait. As a key member of our management team, you will be responsible for developing and implementing strategies to optimize sales, improve customer satisfaction, and achieve business goals.The ideal candidate will...
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Guest Relations Coordinator
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAt HealthCare Dynamics Gen. Trading Company W.L.L., we are committed to providing an exceptional experience for our guests. As a Guest Relations Coordinator, you will be the first point of contact for many of our valued customers, making a lasting impression from the outset.Your key responsibilities will include responding to reservation requests, resolving...
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Service Experience Professional
3 days ago
Kuwait City, Al Asimah Hyatt Full timeRole Description:We are seeking a skilled Service Experience Professional to join our team at Hyatt. As a key member of our food and beverage department, you will be responsible for delivering exceptional customer experiences by providing personalized service to our valued guests. If you have a passion for delivering exceptional service and a strong...
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Marriott Guest Services Representative
24 hours ago
Kuwait City, Al Asimah Marriott Full timeJob SummaryThe Reservations and Customer Service Agent is responsible for handling guest inquiries and resolving issues in a professional and courteous manner. This role requires strong communication skills and the ability to work independently.Key ResponsibilitiesAnswer and resolve guest inquiries via phone, email, or in personProcess reservation requests,...
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Customer Experience Hostess
3 days ago
Kuwait City, Al Asimah Hyatt Full timeWe are seeking a highly skilled and motivated individual to join our team as a Hostess/Waitress.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for providing excellent service to our guests.Key ResponsibilitiesServe food and beverages to guests in a timely and courteous manner.Ensure that all...