Marriott Guest Services Representative

1 day ago


Kuwait City, Al Asimah Marriott Full time

Job Summary

The Reservations and Customer Service Agent is responsible for handling guest inquiries and resolving issues in a professional and courteous manner. This role requires strong communication skills and the ability to work independently.

Key Responsibilities

  • Answer and resolve guest inquiries via phone, email, or in person
  • Process reservation requests, changes, and cancellations
  • Verify room availability and rates

Requirements

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred


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