Customer Service Coordinator for Logistics Operations

6 hours ago


Kuwait City, Al Asimah Delivery Hero SE Full time
Company Overview
As a leading local delivery platform, Delivery Hero SE operates in over 70 countries worldwide. Headquartered in Berlin, Germany, we have been listed on the Frankfurt Stock Exchange since 2017 and are part of the MDAX stock market index.

Job Description
We are seeking a highly organized and detail-oriented individual to join our logistics team as a Customer Service Coordinator for dispatch support. In this role, you will be responsible for receiving calls, recording significant information, addressing problems and requests, and providing solutions to customers. You will also be responsible for dispatching orders, coordinating with field units, and monitoring their routes and statuses. Additionally, you will enter data into our computer system and maintain logs and records of calls and activities.

Required Skills and Qualifications
To succeed in this role, you must have excellent communication skills, be able to multitask in a fast-paced environment, and demonstrate punctuality, reliability, and sound judgment. Experience in a similar industry or environment is a plus, particularly in the F&B industry. Proficiency in Microsoft Office, specifically Word and Excel, is also required. Emerging expertise in cloud kitchens is a nice-to-have qualification.

Benefits
We offer a dynamic work environment that encourages growth and development. As a valued member of our team, you will have opportunities to learn and improve your skills, receive feedback, and contribute to the success of our operations.

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