
Customer Service Lead
1 day ago
We are seeking an experienced Customer Service Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. This position is responsible for overseeing the day-to-day operations of our customer service department, ensuring timely delivery of monthly telephone bills, and maintaining accurate records.
The ideal candidate will have a strong background in customer service, communication, and conflict resolution. They will be responsible for prioritizing tasks, managing multiple projects simultaneously, and providing exceptional customer service.
Responsibilities- Prioritize and assign work to achieve maximum efficiency while maintaining quality reviews and reconciliations of the monthly cellular telephone bills.
- Develop and implement a comprehensive training program to ensure employees are cross-trained in reconciling all monthly telephone bills.
- Conduct regular meetings with employees to discuss performance, provide feedback, and address concerns.
- Prepare and submit reports to management on a regular basis, highlighting key performance indicators and areas for improvement.
- Collaborate with the ASG-KU S-6 on matters related to the PWS, monthly billings, investigations, and printing of the semi-annual ASG-KU Telephone Directory.
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Aviation Customer Service Lead
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout Us:Kuwait Airways is a leading airline that operates in the Middle East, providing safe and reliable transportation services to its passengers. We are committed to delivering exceptional customer service and creating a positive flying experience for our customers.Job Overview:We are seeking an experienced Customer Service Representative to join our...
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Customer Service Team Lead
5 days ago
Kuwait City, Al Asimah Al Futtaim Group Full timeWhy Work with UsINTERSPORT Gulf region offers a unique working environment where unity and personal development are promoted. We are a dynamic team looking for a talented individual to fill the position of Assistant Store Manager.The successful candidate will be responsible for leading a team of sales staff and ensuring that our customers receive exceptional...
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Customer Service Director
1 day ago
Kuwait City, Al Asimah Inaya Medical Center Full timeJob OverviewInaya Medical Center seeks a seasoned Customer Service Director to lead the daily operations of the front desk and patient support services. This role ensures exceptional patient satisfaction by supervising a team of customer service representatives, streamlining processes, and maintaining a welcoming environment.
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Customer Service Supervisor
2 weeks ago
Kuwait City, Al Asimah Petzone Full timeResponsibilities:Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.Strategizing and monitoring the daily activities of customer service operations.Assisting customer service staff with duties where required.Training staff in areas of customer service and company policies.Managing cashier...
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Customer Service Team Lead
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJoin our dynamic team as an Area Manager at Apparel Group! You will be responsible for overseeing retail operations, managing store staff, and ensuring excellent customer service. In addition to these key responsibilities, you will also drive sales performance through effective product promotion.This is a full-time on-site role based in Kuwait City. If you...
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Customer Service Representative
3 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeAbout Zain BahrainZain Bahrain is a leading mobile voice and data services operator in the region, with a commercial footprint in 7 countries and a workforce of over 7900. We provide a comprehensive range of mobile voice and data services to over 42.4 million active customers.About the RoleThis role involves serving as the first point of contact between Zain...
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Customer Service Operations Manager
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryWe are seeking a highly skilled Customer Service Operations Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of our Service Desk. About UsHealthCare Dynamics Gen. Trading Company W.L.L is a leading...
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Customer Service Supervisor
1 day ago
Kuwait City, Al Asimah Inaya Medical Center Full timeWe are seeking a Customer Service Supervisor to oversee the daily operations of the front desk and patient support services at our medical center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment for all patients and...
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Customer Service Coordinator
1 week ago
Kuwait City, Al Asimah Al Tayer Group Full timeAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading...
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Customer Service Leadership Role
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeResponsibilitiesThe Service Desk Lead will have direct oversight of Service Desk Seniors and Service Desk Technicians. Key responsibilities include:Providing guidance and assistance to personnel in accomplishing their assigned duties and responsibilities.Ensuring excellent customer service in addressing questions, complaints, and requests.Ensuring the...
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Customer Service Representative
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeHealthCare Dynamics Gen. Trading Company W.L.L is seeking a highly skilled and customer-focused Customer Service Representative to join our Operations department.About the JobThe ideal candidate will be passionate about delivering exceptional customer service and satisfaction, ensuring that every interaction with Capago is handled with professionalism and...
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Customer Service Representative
1 week ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeCustomer Service Representative - BranchesDeliver high-quality service to customers through providing banking services.Generic AccountabilitiesGeneric Accountabilities are not specified for this role.Specific AccountabilitiesRespond to customer enquiries and provide customer service and support.Identify sales opportunities and pass these to the correct...
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Customer Service Representative
6 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeAbout the RoleZain Bahrain is seeking a highly skilled and motivated Contact Center Agent to serve as the first point of contact between our company and our valued customers. As a Contact Center Agent, you will be responsible for handling a high volume of inbound calls and greeting customers in a courteous and professional manner.Your key responsibilities...
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Customer Service Expert
2 days ago
Kuwait City, Al Asimah Riders Delivery Full timeRiders Delivery in Kuwait City, Al Asimah, Kuwait is looking for a skilled Customer Service Expert.Job OverviewThe ideal candidate will be responsible for providing exceptional service to our customers and ensuring a positive shopping experience.Main Responsibilities:Assist customers with inquiries and provide product information.Handle customer complaints...
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Customer Service Representative
1 day ago
Kuwait City, Al Asimah Shastralok Full timeCareer OpportunityJob DescriptionAt Shastralok, we are seeking a highly skilled and dedicated Customer Support Agent to join our Operations department. As the primary point of contact between us and visa applicants, you will ensure that every interaction is handled with professionalism and efficiency.Main ResponsibilitiesCustomer Support:Respond promptly and...
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Customer Service Associate
5 days ago
Kuwait City, Al Asimah Principalia Full timePrincipalia seeks an experienced waiter who can deliver exceptional customer service.No salary information is provided.Responsibilities:Knows what is first in and first out.Provides outstanding customer service and resolves customer complaints efficiently.Has knowledge of upselling and cross-selling strategies.Requirements:At least 1 year(s) of work...
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Customer Service Advisor
4 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeWORKING HOURS: 8:00 AM to 8:00 PM (8 Hours Shift - based on Nature of Work)CLOSING DATERole DescriptionThis is a full-time, on-site Customer Service Advisor role at Al Zayani Automotive in Kuwait City. The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a high standard of customer...
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Customer Service Representative
4 days ago
Kuwait City, Al Asimah Al Zayani Automotive Full timeJob DescriptionThis is a full-time, on-site role at Al Zayani Automotive in Kuwait City. The successful candidate will be responsible for delivering exceptional customer support and maintaining a high standard of customer service on a day-to-day basis.Key Responsibilities:Provide prompt and efficient assistance to customers via phone calls, ensuring all...
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Service Desk Supervisor Lead
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionWe are seeking an experienced Service Desk Supervisor Lead to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for overseeing the daily operations of our Service Desk and ensuring that all customer inquiries and requests are handled promptly and professionally.About UsHealthCare...
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Customer Service Associate
2 weeks ago
Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full timeThe Customer Service Associate is responsible for sales generation and delivering a positive customer experience, as well as a variety of operational duties as assigned by the store management team (i.e., housekeeping duties, visual presentation standards, etc.).What you will do:Description of Accountability:Creates a sparkling clean and organized...