Desk Operations Coordinator Assistant

6 days ago


Kuwait City, Al Asimah Vectrus Full time
Job Description

This position is located in Kuwait and supports the LOGCAP program. The successful candidate will be responsible for performing all Desk Operations functions, including dispatching initial responses to accidents or incidents, providing emergency notifications, and plotting responses to accidents and incidents.

Key Responsibilities:
  1. Record incidents and offenses occurring in a 24-hour period in the Computer Aided Dispatch System (CAD) and all applicable DA Forms.
  2. Prepare and submit complete reports of incidents that are considered security breaches or violations of administrative regulations.
  3. Answer emergency and non-emergency phone calls via landline, VoIP, WhatsApp or cell phone, process, prioritize and document in the Computer Aided Dispatch System (CAD).
  4. Provide emergency notifications IAW notification matrix provided by the USG and ESD Notification matrix.

The ideal candidate will have experience with dispatching emergency and/or non-emergency services, operating various telecommunication systems and/or equipment, and possess Active Secret Security Clearance.

Requirements:
  • High School diploma required, AA or BA/BS Degree preferred.
  • Must be a US Citizen.
  • Must be at least 21 years of age.
  • Have a valid US Passport.
  • Have a current and valid US Driver's License.
  • Will meet United States Government (USG) security requirements.
  • Must possess Active Secret Security Clearance.


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