Luxury Retail Team Lead

1 day ago


Kuwait City, Al Asimah CHAUMET Full time

We are seeking a highly skilled Boutique Manager to join our esteemed Maison Chaumet, a key player in the luxury goods market with a rich history dating back to 1780. As the primary point of contact for our boutique, you will contribute to the Maison's global repositioning strategy by coordinating sales teams and achieving commercial targets.

Your responsibilities will include:

  • Developing and executing sales strategies to meet or exceed commercial goals
  • Maintaining existing customer relationships and fostering new clientele through targeted activities
  • Leading by example in exceptional client relations, utilizing communication channels effectively
  • Leveraging in-depth knowledge of collections to promote them to the team and manage special orders

You will also oversee the boutique team, ensuring effective collaboration and motivation. Key responsibilities include:

  • Creating a positive team culture, facilitating daily meetings and coordinating staff activities
  • Serving as the primary HR point of contact for the boutique team
  • Collaborating with HR and Retail Directors on staffing matters, including recruitment, performance assessments, and disciplinary procedures

In this role, you will analyze KPIs, develop annual action plans, and provide reports on business development. You will stay informed about market trends and competitor activity, ensuring consistent visual identity across the boutique. Additionally, you will:

  • Promote the boutique's brand image and reputation
  • Organize events to attract VIP clients and increase visibility

Key qualifications for this position include:

  • At least 7 years of experience in retail management, preferably with team leadership experience
  • Strong leadership, coaching, and team development skills
  • Results-driven, entrepreneurial mindset, and excellent communication skills
  • Able to demonstrate integrity and exemplarity in adhering to Maison and store procedures
  • Natural leadership abilities with strong interpersonal and empathetic qualities
  • Autonomy, analytical, and organizational skills

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