
Luxury Sales Leader
2 days ago
As a member of Etoile Group, the Sales Manager plays a pivotal role in driving business growth and excellence in our luxury retail environment.
About the RoleWe are seeking an experienced Sales Manager to lead our team of Sales Advisors, fostering a culture of style expertise and exceptional customer experience. Key responsibilities include:
- Coaching and developing team members to achieve high levels of performance and style knowledge.
- Fostering collaboration and driving commercial objectives through regular one-to-one meetings and follow-up.
- Maximizing individual potential, defining priority actions for skills development, and monitoring progress while ensuring effective communication with Boutique Management.
The ideal candidate will possess strong leadership and managerial skills, with a passion for luxury jewellery or fashion and a results-oriented mindset. Experience in coaching and formalizing individual action plans is highly desirable.
Key Responsibilities:
- Lead and motivate a team of Sales Advisors to deliver exceptional customer experiences and drive sales growth.
- Cultivate a culture of innovation and excellence within the team, encouraging creativity and continuous improvement.
- Develop and implement strategies to enhance sales performance, product knowledge, and brand image.
- Maintain open communication channels with Boutique Management, providing regular updates on team performance and progress.
Requirements:
- Demonstrated experience in luxury retail or a related industry, with a proven track record of success.
- Strong leadership and management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, clients, and stakeholders.
- Able to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Results-driven and detail-focused, with a keen eye for quality and precision.
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