
Senior Retail Manager
1 day ago
We're looking for an experienced Senior Retail Manager to join our team at Etoile Group. As a key player in our luxury retail environment, you'll be responsible for leading a team of Sales Advisors and driving business growth through exceptional customer experiences.
About the JobAs a Senior Retail Manager, you'll oversee the sales floor, ensuring a seamless and engaging customer experience. You'll work closely with the Client Experience Manager team and Boutique Management to develop and implement strategies that drive sales growth and enhance brand image.
Key responsibilities include:
- Leading and motivating a team of Sales Advisors to achieve sales targets and deliver exceptional customer experiences.
- Cultivating a culture of innovation and excellence within the team, encouraging creativity and continuous improvement.
- Developing and implementing strategies to enhance sales performance, product knowledge, and brand image.
- Maintaining open communication channels with Boutique Management, providing regular updates on team performance and progress.
The ideal candidate will have a proven track record of success in luxury retail, with strong leadership and management skills. They'll be passionate about delivering exceptional customer experiences and driving business growth through innovative strategies.
Responsibilities:
- Lead a team of Sales Advisors to deliver exceptional customer experiences and drive sales growth.
- Develop and implement strategies to enhance sales performance, product knowledge, and brand image.
- Maintain open communication channels with Boutique Management, providing regular updates on team performance and progress.
- Cultivate a culture of innovation and excellence within the team, encouraging creativity and continuous improvement.
Requirements:
- Demonstrated experience in luxury retail or a related industry, with a proven track record of success.
- Strong leadership and management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with the ability to build relationships with colleagues, clients, and stakeholders.
- Able to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Results-driven and detail-focused, with a keen eye for quality and precision.
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