Customer Relationship Strategist

1 week ago


Kuwait City, Al Asimah Gastronomica Full time
Job Description:

Gastronomica is seeking an experienced Customer Relationship Strategist to enhance customer engagement and loyalty in the Food & Beverage Production sector.

The ideal candidate will develop and implement comprehensive CRM strategies to drive sales, brand loyalty, and retention. By leveraging data analytics, the successful candidate will identify trends and insights from customer behavior, preferences, and trends.

Key Responsibilities:

  • Develop and execute CRM strategies to enhance customer retention and loyalty.
  • Identify trends and insights from customer data to inform marketing strategies.
  • Design and implement targeted loyalty programs that reward and engage customers effectively.
  • Collaborate with cross-functional teams to ensure alignment of CRM initiatives with overall business goals.
  • Track and report on the performance of CRM campaigns and loyalty programs, making adjustments as necessary.


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