
Guest Experience Associate
4 days ago
We believe in creating impressions that will stay with you for a lifetime. Our purpose is to deliver exceptional guest experiences through a world-class employee experience and company culture.
Our TeamOur team members around the world strive to become better, pushing ourselves to new heights and treating each other with respect and kindness. We know that the best way to enable our people to deliver these exceptional guest experiences is through a commitment to luxury with genuine heart.
Job Responsibilities- Answering Phone Calls: Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
- Sales and Reservations: Capture sales for incoming calls related to room, spa, restaurant reservations, and in-room dining requests, accurately coordinating details of each reservation or request.
- Daily Reporting: Run daily reports for department, operational departments, Sales & Marketing, General Manager, and Department Head.
- Experience: Minimum of a year experience working in a similar position in five-star luxury hotels.
- Languages: Excellent reading, writing, and oral proficiency in English and Arabic languages.
- Computer Literacy: Excellent computer literacy skills.
- Administrative Experience: Previous administrative experience.
- Accommodation: Full board shared living accommodation in a high-quality, well-resourced compound.
- Travel Opportunities: Complimentary nights at FS Hotels worldwide.
- Social Activities: Regular social and sporting events.
- Leave Tickets: Paid home leave tickets.
- Transportation: Transportation to and from work.
- Wi-Fi: Free Wi-Fi in accommodation and employee transportation buses.
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Guest Experience Associate
1 week ago
Kuwait City, Al Asimah Marriott International Full timeCompany OverviewMarriott International is a world-renowned hospitality company dedicated to delivering exceptional guest experiences. Our portfolio of brands includes Courtyard, which caters to the needs of business travelers and provides a comfortable and convenient stay.
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Guest Experience Manager
7 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full time**Job Summary:**We are seeking an experienced Guest Relations Executive to join our team as a Guest Experience Manager. The successful candidate will be responsible for leading the development of guest relations strategies and implementing effective training programs.Main Responsibilities:Liaise with cross-functional teams to manage client database and...
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Guest Experience Director
3 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryWe are looking for an experienced and skilled Guest Experience Director to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. In this role, you will be responsible for delivering exceptional guest experiences, driving revenue growth and ensuring customer satisfaction.Key Responsibilities:Guest Service: Deliver exceptional guest...
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Guest Experience Coordinator
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWhat We OfferThe Park Inn by Radisson Hotel & Apartments Kuwait offers a unique and exciting environment in which to build your career. As a Bell Attendant, you will have the opportunity to develop your skills and experience in a fast-paced and dynamic industry.Your Key ResponsibilitiesDelivers exceptional customer service, ensuring that every guest...
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Director of Guest Experience
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob DescriptionWe are seeking a highly skilled Senior Customer Service Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a Senior Customer Service Manager, you will be responsible for developing and implementing guest relations training and policies, coaching teams to align with corporate culture and enhance customer...
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Luxury Guest Experience Specialist
3 days ago
Kuwait City, Al Asimah Four Seasons Hotels and Resorts Full timeServicing the Exceptional GuestSupervise bell staff to ensure seamless arrivals and departures, handling luggage and following up on guest requests.Provide top-notch hospitality and professionalism, accommodating special requests whenever possible.Assist guests in inquiries about hotel services, hours of operation, key personnel, in-house events, directions,...
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Hotel Cleaning Associate
6 days ago
Kuwait City, Al Asimah Millennium Hotels and Resorts MEA Full timeJob SummaryThe Hotel Cleaning Associate is responsible for ensuring the cleanliness of guest rooms and public areas, following hotel policies and procedures.
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Guest Relations Specialist
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeDelivering Exceptional Guest Experiences:The Four Seasons is committed to delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members are empowered to become better, push themselves to new heights, and treat each other with respect and kindness. We believe that by doing so, we can create a positive...
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Guest Services Representative
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWelcome to Four Seasons, a world-renowned luxury hotel chain.Our ValuesWe value recognition, personalization, and seamless delivery of exceptional guest experiences. Our goal is to create memorable moments for our guests and provide them with unparalleled service.Job RequirementsWe are seeking a skilled Customer Experience Specialist to join our team. As a...
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Guest Services Lead
7 days ago
Kuwait City, Al Asimah Marriott International Full timeJob DescriptionAs a Front Office Manager, you will be responsible for leading a team of front office staff to deliver exceptional guest experiences. This role requires strong leadership skills, excellent communication skills, and a passion for delivering high-quality service.ResponsibilitiesLead a team of front office staff to ensure seamless guest check-in...
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Guest Hospitality Professional
2 days ago
Kuwait City, Al Asimah Marriott International Full timeWe are seeking a Guest Hospitality Professional to join our team at Marriott International! As a key member of our staff, you will play a critical role in delivering exceptional guest experiences that exceed expectations.Key Responsibilities:Provide personalized service to guests, anticipating their needs and preferencesCollaborate with cross-functional...
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Guest Relations Director
6 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout UsHealthCare Dynamics Gen. Trading Company W.L.L is an established restaurant group across the Middle East. We strive to deliver exceptional guest experiences through our high standards and seamless execution.The RoleAs a Guest Relations Director, you will lead our guest relations strategies and operations, including addressing feedback, ensuring VIP...
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Guest Services Leader
1 week ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeLeadership OpportunityWe are seeking a seasoned Front Office Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a leader in the hospitality industry, you will be responsible for directing and supervising front office staff to ensure seamless execution of operations. This includes managing guest arrival and departure procedures,...
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Customer Experience Specialist
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout HealthCare Dynamics Gen. Trading Company W.L.L.Our MissionWe are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart.Job SummaryWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our resort operations, you will be responsible for...
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Guest Services Manager Role
2 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeJob DescriptionWe are looking for a highly skilled Director of Guest Relations to join our team.The successful candidate will be responsible for leading the development and implementation of guest relations strategies, coaching and mentoring teams, and collaborating with cross-functional teams to drive service improvements.Key AccountabilitiesDevelop and...
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Reception and Guest Services Specialist
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleAt HealthCare Dynamics Gen. Trading Company W.L.L, we are seeking a skilled Reception and Guest Services Specialist to join our front office team.This role involves providing exceptional service to our guests, ensuring a positive experience from arrival to departure.
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Guest Experience Manager
7 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeSalaryAs a highly skilled professional, you can expect a competitive salary that reflects your experience and qualifications.
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Service Excellence Associate
1 day ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout The JobWe are currently seeking a highly motivated and enthusiastic individual to join our team as a Bell Attendant. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and memorable.Your Key ResponsibilitiesServes as the primary point of contact for guests, responding to...
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Guest Experience Coordinator
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeBenefits and OpportunitiesWe offer a dynamic work environment where you can grow and develop your skills.As a member of our team, you will enjoy exclusive benefits and recognition for your hard work and dedication.
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Luxury Hotel Experience Manager
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeCompany Overview:The Four Seasons is a prestigious hospitality company that values luxury, genuine heart, and exceptional guest experiences. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to excellence.About the Location:A resort-like sanctuary in Kuwait's heart offers a modern urban...