Guest Experience Manager

14 hours ago


Kuwait City, Al Asimah RTC1 Recruitment Services Full time

**Job Summary:**

We are seeking an experienced Guest Relations Executive to join our team as a Guest Experience Manager. The successful candidate will be responsible for leading the development of guest relations strategies and implementing effective training programs.

Main Responsibilities:

  • Liaise with cross-functional teams to manage client database and promote activities that enhance the guest experience.
  • Coach teams to align with corporate culture and deliver exceptional customer service.
  • Support operational projects to maintain high standards of service excellence.

Essential Qualifications:

  • Minimum of 5 years of experience in a similar role, preferably in the restaurant sector.
  • Bachelors degree in Hospitality Management or related field.
  • Experience in Kuwait or within the Middle East region is highly desirable.


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