Guest Services Lead

14 hours ago


Kuwait City, Al Asimah Marriott International Full time
Job Description

As a Front Office Manager, you will be responsible for leading a team of front office staff to deliver exceptional guest experiences. This role requires strong leadership skills, excellent communication skills, and a passion for delivering high-quality service.

Responsibilities
  1. Lead a team of front office staff to ensure seamless guest check-in and check-out processes.
  2. Develop and implement effective strategies to drive revenue growth and improve guest satisfaction.
  3. Collaborate with other departments to ensure smooth hotel operations.
Requirements
  • High school diploma or equivalent; 4 years experience in guest services, front desk, or related field.
  • Or 2-year degree in Hotel and Restaurant Management or Hospitality from an accredited university.


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