Telecommunications Sector Leader

6 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Description

We are looking for an experienced Telecommunications Sector Leader to join our team. As a Senior Shift Supervisor, you will be responsible for overseeing the operation of automation systems and providing senior-level support to ensure seamless network performance.

Main Responsibilities:
  • Supervise and manage situational awareness of all networks and systems under NOC responsibility
  • Serve as single point of contact for communications needs and Enterprise services
  • Collaborate with teams to inform stakeholders of network changes and project progression
  • Lead incident reporting and Service Request processes
  • Develop and implement strategies to mitigate system outages and degradations
  • Oversee ownership of Incident tickets from start to resolution and closure
Requirements
  • Bachelor's degree or equivalent experience required
  • Minimum 7 years experience in telecommunications sector
  • Authorized certifications include IAT Level II and various Cisco, CompTIA, GIAC, ISACA, ISC2, and Microsoft certifications
  • Able to work rotating shift schedules providing 24 hour day/7 day week coverage

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