
Customer Experience Director
11 hours ago
We are looking for a Customer Experience Director to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.
The ideal candidate will have a strong background in hospitality management and experience in developing and implementing strategies to enhance customer satisfaction.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with cross-functional teams to execute brand initiatives and maintain a competitive market presence
- Monitor customer feedback and develop action plans to address concerns
Requirements:
- Bachelor's degree in Business, Hospitality Management, or a related field
- Minimum of 5 years of experience in customer experience or hospitality management in the GCC, preferably in Kuwait
- English fluency required; Arabic is a plus
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