Customer Experience Director

11 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

We are looking for a Customer Experience Director to join our team at HealthCare Dynamics Gen. Trading Company W.L.L.

The ideal candidate will have a strong background in hospitality management and experience in developing and implementing strategies to enhance customer satisfaction.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with cross-functional teams to execute brand initiatives and maintain a competitive market presence
  • Monitor customer feedback and develop action plans to address concerns

Requirements:

  • Bachelor's degree in Business, Hospitality Management, or a related field
  • Minimum of 5 years of experience in customer experience or hospitality management in the GCC, preferably in Kuwait
  • English fluency required; Arabic is a plus


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