Enterprise IT Support Specialist

7 hours ago


Kuwait City, Al Asimah Vectrus Full time

Vec trus, a leading global provider of transformational solutions and services to the US Government and defense industries, is seeking an Enterprise IT Support Specialist. The selected candidate will be responsible for providing enterprise-level technical support and non-technical support regarding ITSM incident requests.

Key Responsibilities:
  • Provide technical support and guidance in the resolution of escalated issues and complex production, application, or system problems
  • Monitor and maintain situational awareness of Authorized Service Interruptions (ASIs) within the RCC-SWA area of responsibility (AOR)
  • Perform comfortably in a fast-paced, deadline-oriented work environment

This position offers competitive salary range of $75,000 - $110,000 per annum, depending on experience and qualifications.

Requirements:
  • Certified at the associate specialist level in multiple disciplines of systems or networks and security
  • Baseline certification in Cisco CCNA Security, CompTIA CASP+, or GIAC GCED
  • Computing Environment (CE) certification in Microsoft 365 Certified: Enterprise Administrator Expert or equivalent

We are committed to diversity, equity, and inclusion. We offer competitive benefits, including company-paid housing and transportation, completion bonus, and tuition reimbursement program. Apply now to join our team



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