
Enterprise IT Support Specialist
3 hours ago
We are seeking an experienced Enterprise IT Support Specialist to join our team at Vectrus. The successful candidate will be responsible for providing enterprise-level technical support and non-technical support regarding ITSM incident requests.
Responsibilities:- Provide enterprise-level technical support and non-technical support regarding ITSM incident requests.
- Serve as escalation point for application support and troubleshooting, providing guidance and direction in the resolution of escalated issues and complex production, application or system problems.
- Provide feedback and analysis of technical/non-technical events to internal Vectrus leadership and Watch Officers.
- Ability to clearly document all activities throughout the duty shift that impacts Theater Operations; i.e. outages, Authorized Service Interruptions (ASI), HAZCONs, receipts of Network Tasking Orders (NTO), and network-related trend analysis/metrics.
- Maintain a high degree of customer service during all support interactions and adhere to all service management principles.
- Create Site Operating Procedures (SOP) and Technical Training Procedures (TTP) for standardization and process improvement.
- Create, modify, delete user and computer objects within Active Directory.
- Create, modify, and delete groups within Active Directory.
- Provision, modify, delete Enterprise email accounts leveraging the DISA Enterprise Provisioning Online (DEPO) web portal.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Create, modify, staff Authorized Service Interruption Requests to designation Organizations for Theater Operations Coordination.
The ideal candidate will have a strong background in IT support and a proven track record of resolving complex technical issues. The following certifications are required:
- IAT Level: IAT II
- Cisco: CCNA Security
- Cisco: CCNP: Certified Network Professional - Security
- Comp TIA: CASP+ ce: Advanced Security Practitioner
- Comp TIA: Security+ ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler
- GIAC: GICSP: Industrial Cyber Security Professional
- GIAC: GSEC: Security Essentials
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- ISC2: SSCP: Systems Security Certified Practitioner
- Comp TIA: Server+
- Microsoft: 365 Certified: Enterprise Administrator Expert
- Microsoft: 365 Certified: Messaging Administrator Associate
- Microsoft: 365 Certified: Modern Desktop Administrator Associate
- Microsoft: 365 Certified: Security Administrator Associate
- Microsoft: Certified: Azure Administrator Associate
- Microsoft: Certified: Azure Database Administrator Associate
- Microsoft: Certified: Azure Security Engineer Associate
- Microsoft: Certified: Azure Solutions Architect Expert
- Microsoft: Certified: Identity and Access Administrator Associate
- Microsoft: Certified: Information Protection Administrator Associate
- Microsoft: Certified: Security Operations Analyst Associate
- Microsoft: MCSA: SQL 2016 Database Admin
- Microsoft: MCSA: SQL 2016 Database BI Development
- Microsoft: MCSA: SQL 2016 Database Dev
- Microsoft: MCSA: Windows 10
- Microsoft: MCSA: Windows Server 2012
- Microsoft: MCSA: Windows Server 2016
- Microsoft: MCSE: Cloud Platform and Infrastructure
- Microsoft: MCSE: Core Infrastructure
- Microsoft: MCSE: Database Management and Analytics
- Microsoft: MCSE: Enterprise Devices and Apps
- Microsoft: MCSE: Private Cloud 2012
- Microsoft: MCSE: Productivity Solutions Expert
- Microsoft: MCSE: Server Infrastructure 2012
- Microsoft: MCT: Certified IT Professional
- Microsoft: MCT: Certified Systems Administrator
-
Enterprise Support Service Director
2 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeJob OverviewThe Head of Enterprise Support Service is a key leadership position responsible for overseeing the overall operations of the enterprise support services department at Zain Bahrain.This role requires a strong leader who can manage and mentor a team, set departmental goals, and ensure service excellence and high customer satisfaction.
-
Technical Electrical Support Expert
2 days ago
Kuwait City, Al Asimah CIHOTSHE KZK TRADING ENTERPRISE Full timeAre you an experienced Electrical Technician looking for a new challenge? CIHOTSHE KZK TRADING ENTERPRISE has an exciting opportunity available for a skilled technician to join our team in Kuwait City.As an Electrical Technician, you will be responsible for ensuring the smooth operation of electrical equipment and performing routine maintenance tasks. The...
-
Enterprise Customer Experience Specialist
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWelcome to HealthCare Dynamics Gen. Trading Company W.L.L, where we empower customers to achieve their business outcomes faster with technology that does more.We are seeking an experienced Enterprise Customer Experience Specialist to join our team and drive customer success through accelerated value realization across digital cloud platforms.In this role,...
-
Enterprise Virtualization Manager
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Job Summary:**We are seeking a highly skilled Data Center Virtualization Engineer to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. The successful candidate will be responsible for supporting the enterprise virtual infrastructure for all sites within the RCC-SWA Area of Responsibility and providing optimization, administration, and...
-
Junior Network Specialist
2 days ago
Kuwait City, Al Asimah Triac IT Solutions Full timeJob Summary: We are seeking a Junior Network Specialist to join our team at Triac IT Solutions. In this role, you will be responsible for assisting in the installation, configuration, and maintenance of network systems, as well as providing support for end-users regarding network-related issues.Key Responsibilities:Assist in the installation, configuration,...
-
Enterprise Firewall Specialist
2 days ago
Kuwait City, Al Asimah Vectrus Full timeCompany OverviewVectrus is a leading provider of IT and business services to the US government and commercial sectors. Our team of experts delivers innovative solutions that meet the evolving needs of our clients.Job DescriptionWe are seeking an experienced Enterprise Firewall Specialist to join our team. In this role, you will be responsible for designing,...
-
Electrical Maintenance Specialist
2 days ago
Kuwait City, Al Asimah CIHOTSHE KZK TRADING ENTERPRISE Full timeCIHOTSHE KZK TRADING ENTERPRISE is a company that specializes in providing exceptional technical services. As an Electrical Technician, you will be responsible for ensuring the smooth operation of electrical equipment in our Kuwait City location.The ideal candidate will possess excellent problem-solving skills and the ability to work independently as well as...
-
Enterprise Solutions Architect
7 days ago
Kuwait City, Al Asimah Alshaya Full timeAbout Alshaya: Alshaya is a leading international franchise operator for over 70 of the world's most recognised retail brands. We operate more than 2,400 stores across 7 divisions, with stores in 19 markets across the Middle East & North Africa, Russia, Turkey, and Europe.We are seeking an experienced Enterprise Solutions Architect to join our team,...
-
Head of Enterprise Solutions
2 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeKey ResponsibilitiesThe successful candidate will be responsible for leading and managing the support service team, providing guidance, support, and performance feedback. They will also oversee the provision of level 3 support to enterprise customers, ensuring timely and effective resolution of technical and billing issues.In addition, they will collaborate...
-
Enterprise Technology Professional
18 hours ago
Kuwait City, Al Asimah SOS HR Solutions Full timeAbout the Position:SOS HR Solutions is looking for a highly skilled Cloud Infrastructure Specialist to join our team.Key Responsibilities:Install and configure Microsoft OS and various applications in a Microsoft environment.Management and administration of applications running on a Microsoft server environment.Maintain & enhance existing system...
-
Networking and Systems Specialist
3 hours ago
Kuwait City, Al Asimah V2X Inc Full timeData Center Network Engineer Job DescriptionV2X Inc is seeking a highly skilled Data Center Network Engineer to join our team. The successful candidate will provide expert-level support for large-scale networking infrastructure from the data center to global transport architecture.Key ResponsibilitiesInstallation, configuration, and maintenance of data...
-
Enterprise Value Strategist
2 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeAbout the RoleZain Bahrain, a pioneer in mobile telecommunications, is expanding rapidly since its expansion strategy initiation in 2003. The company focuses on customer value management within the telecom and B2B business landscape.The Enterprise Value Management Analyst role is ideal for an experienced data analyst who thrives in a data-driven environment,...
-
Enterprise Security Engineer
6 days ago
Kuwait City, Al Asimah V2X Inc Full timeAbout V2X Inc\We are a global organization that provides innovative solutions to enhance security, streamline logistics, and improve readiness. Our team consists of experienced professionals who work closely with clients to tackle complex challenges with integrity, respect, responsibility, and professionalism.\This position offers a unique opportunity to...
-
Aviation Support Equipment Specialist
18 hours ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryThis role involves providing maintenance and calibration of the Kuwait Air Force (KAF) Support Equipment, in support of C-17 Field Services based at Al-Mubarak Air Base in Kuwait City.The successful candidate will coordinate C-17 SE maintenance requirements, plan, research, develop, analyze, and retrofit repair solutions that comply with customer,...
-
Technical Support Specialist
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing efficient and effective technical support to customers or internal teams.Your primary goal will be to diagnose and resolve technical issues related to hardware, software, networks, and other IT...
-
Kuwait City, Al Asimah Vectrus Full timeCompany OverviewVectrus is a global leader in delivering innovative solutions to improve security, streamline logistics, and enhance readiness. With 120 years of successful mission support, our team of 16,000 professionals work alongside clients to tackle complex challenges with integrity, respect, responsibility, and professionalism. Job DescriptionWe are...
-
HR Support Specialist
2 days ago
Kuwait City, Al Asimah Kic Kw Full timeJob Summary:Kic Kw is seeking a dedicated and organized HR Support Specialist to join our team. The successful candidate will provide exceptional support and assistance in the areas of operational support, workforce planning, assignments, talent acquisition, organizational cultural changes, and HR policy implementation.
-
Enterprise Applications Architect
7 days ago
Kuwait City, Al Asimah National Bank Of Kuwait Full timeThe National Bank of Kuwait is seeking an Enterprise Applications Architect to lead its team in developing and implementing large-scale banking systems.Key ResponsibilitiesSupervise the team and ensure that applications are developed in-house or outsourced through best practices.Lead a technical team to review and analyze existing applications, identifying...
-
Enterprise Firewall Engineer
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleThis is an exciting opportunity to join our team as a WAN Security Engineer. We are looking for a highly skilled professional who can provide expert-level support for our network security technologies.In this role, you will be responsible for the operation and maintenance of our enterprise-class network security technologies, including...
-
Enterprise Network Architect
2 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout HealthCare Dynamics Gen. Trading Company W.L.LHealthCare Dynamics Gen. Trading Company W.L.L builds smart solutions that integrate physical and digital infrastructure from base to battlefield. With 120 years of successful mission support, our goal is to improve security, streamline logistics, and enhance readiness. We offer a wide range of services,...