IT Systems Support Specialist

3 weeks ago


Kuwait City, Al Asimah Vectrus Full time

Job Title: Computer Service Technician

 

Job Summary

 

This position is responsible for providing technical support and maintenance for computer systems and equipment. The Computer Service Technician will work in a service center environment and will be responsible for recognizing, researching, isolating, and resolving first-level information systems problems.

 

Key Responsibilities

 

  • Provide technical maintenance and service for all ADPE equipment
  • Evaluate equipment for malfunctions and deficiencies
  • Perform baseline procedures and hardware replacement
  • Work closely with the Systems Support Specialist, Lead (SSSL) to determine serviceability of workstations, monitors, printers, servers, and other computer peripherals
  • Perform monthly UBL inventories and assist with cyclical property inventories

 

Requirements

 

  • Must be a US Citizen
  • Must be able to obtain and maintain valid Secret Clearance
  • A valid driver's license and the ability to obtain U.S. Government Motor Vehicle Operation's License and Host Nations Driver's License is required
  • Meets requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs
  • Comp TIA Security+ and Microsoft 365 Certified Modern Desktop Administrator or Server+ is required IAW Do D 8570.1-M
  • A+ Certification preferred

 

Skills

 

  • Capable of effectively communicating technical information in English, both written and verbal
  • Possess Advanced PC technical support skills
  • Time management and organizational skills
  • Must be proficient using the latest version of Microsoft Office
  • Experience using Maximo work order system or similar system

 

 

We are an Equal Opportunity Employer

 

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace.



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