Sales Support Specialist

3 weeks ago


Kuwait City, Al Asimah Jazeera Airways Full time
Job Title: Sales Support Specialist

About the Role:

We are seeking a highly motivated and organized Sales Support Specialist to join our team at Jazeera Airways. As a Sales Support Specialist, you will play a key role in maximizing revenue contribution, market share, and brand awareness while sharing important market intelligence and business leads with the Sales Team.

Key Responsibilities:

- Support the Sales Executive for the backend sales
- Work as a link between the sales force and the Tehran market to monitor/develop pools of revenue and action plans to grow and support sales revenue targets
- Prepare detailed monthly sales reports containing relevant information on agents, territories, quotas, inventories, budgets, leads, growth projections, and marketing initiatives
- Engage with customers daily to answer questions, resolve complaints, handle sales escalations, and initiate follow-up on leads
- Attend meetings as required with sales staff, managers, technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts

Requirements and Qualifications:

- Graduate in Business Administration preferably Sales or Marketing
- 3 – 5 years of experience in a similar role/ticketing
- Good MS Office skills
- Excellent verbal and written communication skills in English and Persian
- Enthusiastic and positive with excellent multitasking skills
- Attention to detail is necessary as well as being a people person with excellent customer service knowledge

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