Senior Customer Support Lead
6 days ago
As a Senior Customer Support Lead at Petzone, you will play a critical role in driving customer satisfaction and loyalty. Your primary responsibilities will include providing regular performance-related feedback to customer service staff, strategizing and monitoring daily operations, and assisting with the development and implementation of service policies.
Your Key Responsibilities:- Staff Development: Provide training and coaching to customer service staff, empowering them to deliver exceptional customer experiences.
- Operational Efficiency: Streamline daily activities of customer service operations, ensuring seamless execution and continuous improvement.
- Quality Control: Monitor and authenticate returns, exchanges, and voids, ensuring accurate and efficient processing.
- Complaint Resolution: Investigate and resolve customer service complaints, maintaining a high level of customer satisfaction.
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Design Innovation Lead
1 week ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeCultivate your creative talents at LEAD SOLUTION, a company that values artistic expression.Internship OverviewThis role offers hands-on experience in graphic design, working closely with our team.Key ResponsibilitiesDevelop visually striking designs for marketing materials and campaigns.Assist in the planning and execution of design...
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Visual Communication Pro
1 week ago
Kuwait City, Al Asimah LEAD SOLUTION Full timeAvoid monotony in your career by joining LEAD SOLUTION as a Graphic Designer.About the RoleThis internship provides an opportunity to expand your skillset in graphic design.Responsibilities and ExpectationsSupport senior designers in creating compelling designs.Participate in brainstorming sessions to generate innovative ideas.RequirementsDegree in Graphic...
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Senior Customer Support Professional
5 days ago
Kuwait City, Al Asimah Ooredoo Qatar Full timeJob OverviewOoredoo Kuwait seeks an experienced Technical Support Services Expert to join its team.The ideal candidate will have strong technical expertise and excellent communication skills to deliver top-notch customer support and services.This role offers opportunities for growth and professional development in a dynamic and challenging environment.About...
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Customer Support Officer
1 week ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeDirect message the job poster from Automated Services Network Co.Executive Manager at Automated Services Network Co.As we are expanding, we are looking for a B2C & B2B Customer Support Officer with 2 years of experience in the field of online customer support. This is a full-time on-site role as a Customer Support Officer located in Kuwait City at eNet. As a...
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Senior Customer Experience Manager
2 days ago
Kuwait City, Al Asimah Jazeera Airways Full timeJob Description:Jazeera Airways is seeking a highly skilled and experienced Senior Customer Experience Manager to lead the design, implementation, and management of integrated customer communication systems. This pivotal role involves overseeing end-to-end customer journeys, ensuring seamless and efficient interactions across all touchpoints.Key...
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Customer Support Agent
1 week ago
Kuwait City, Al Asimah Capago Full timeCustomer Support Agent (m/f/d - Arabic & English speaker mandatory - Kuwait city)Join to apply for the Customer Support Agent (m/f/d - Arabic & English speaker mandatory - Kuwait city role at CAPAGO InternationalThis position is based in Kuwait City - Kuwait;Temporary local contract offered - no freelance contract or expatriation;Fluent in written and spoken...
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Customer Support Manager Lead
6 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeWhy Join Us?Vectrus, Inc is a dynamic and growing company that values its employees. As a Service Desk Lead, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service.We offer a competitive salary and benefits package, as well as opportunities for professional growth and...
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Customer Support Agent
2 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timePLEASE NOTE BEFORE APPLYINGThis position is based in Kuweit City - Kuweit;Temporary local contract offered - no freelance contract or expatriation;Fluent in written and spoken English & Arabic - mandatory;Fluent in French is an advantage.WHO ARE WE?CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions,...
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Customer Support Specialist
1 day ago
Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full timeWe are looking for a talented Customer Support Specialist to provide exceptional support to our customers.The successful candidate will possess excellent problem-solving skills, a strong understanding of customer needs, and the ability to communicate effectively.Main Duties:Respond to customer complaints and resolve issues promptly and fairly.Collaborate...
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Customer Support Specialist
1 day ago
Kuwait City, Al Asimah SWATX Full timeJob Overview: At SWATX, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing support team, you will be responsible for delivering exceptional service to our customers via phone.Key Responsibilities:Manage incoming calls efficiently and effectively while maintaining a positive customer...
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Senior Technical Lead
1 day ago
Kuwait City, Al Asimah Vectrus Full timeWe are seeking a highly skilled Senior Technical Lead to join our team at Vectrus. As a key member of the Automation Support Department, you will oversee and support personnel in providing technical software, hardware, and network problem resolution guidance.ResponsibilitiesProvide quality Help Desk support to users with non-secure internet protocol routing...
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Senior Pastry Team Lead
3 days ago
Kuwait City, Al Asimah Hyatt Group Full timeWe're looking for an exceptional Sous Chef to join our culinary team at Hyatt Group.In this key role, you'll support the Executive Pastry Chef in leading the Pastry kitchen team, driving sales growth, and maintaining operational excellence.About the RoleYou will be responsible for supervising staff, implementing policies and procedures, and promoting...
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Technical Support Specialist Lead
4 days ago
Kuwait City, Al Asimah V2X, Inc. Full timeJob DescriptionThe Systems Support Specialist Lead will oversee and support personnel of the Automation Support Department (ASD), consisting of Site Technicians, Help Desk, ADPE and small appliance repair personnel.ResponsibilitiesProvides quality Help Desk support to users with non-secure internet protocol routing network (NIPRNET or NIPR), SIPRNET,...
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Systems Support Specialist Lead
3 weeks ago
Kuwait City, Al Asimah V2X, Inc. Full timeJoin to apply for the Systems Support Specialist Lead role at V2X Inc.This position will be physically located in Kuwait in support of LOGCAP.OverviewThe Systems Support Specialist Lead will oversee and support personnel of the Automation Support Department (ASD), consisting of Site Technicians, Help Desk, ADPE and small appliance repair personnel. Must have...
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Customer Support Specialist
1 week ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeOverview:Automated Services Network Co. is seeking a highly skilled Customer Support Officer to join our team in Kuwait City. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through various channels.Responsibilities:Engage with customers via phone, email, and chat to resolve issues...
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Audio Visual Support Specialist Lead
6 days ago
Kuwait City, Al Asimah Vectrus Full timeOverviewThis senior-level position is part of a team supporting LOGCAP in Kuwait. The role involves leading Video Teleconferencing Technicians in complex trouble-shooting and computer system restoration on unique USG conferencing equipment.The successful candidate will be responsible for operating state-of-the-art secure transmissions equipment, managing...
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Head of Customer Interaction Design
2 days ago
Kuwait City, Al Asimah Jazeera Airways Full timeRole Overview:This is a mid-senior level role responsible for designing, implementing, and managing integrated customer communication systems to ensure seamless and efficient customer interactions.Main Accountabilities:Strategy Development:Develop a unified communication strategy that enables a single view of the customer across all platforms and...
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Customer Service Supervisor
1 week ago
Kuwait City, Al Asimah Inaya Medical Center Full timeWe are seeking a Customer Service Supervisor to oversee the daily operations of the front desk and patient support services at our medical center. This role ensures a high level of patient satisfaction by leading a team of customer service representatives, streamlining processes, and maintaining a welcoming and efficient environment for all patients and...
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Senior Analytics Lead
3 days ago
Kuwait City, Al Asimah Ooredoo Qatar Full timeAbout the PositionWe are looking for an experienced Senior Analytics Lead to join our commercial functions team. The successful candidate will have expertise in statistical analysis and data visualization, with a strong ability to communicate complex insights to stakeholders.You will work closely with our business units to develop and deploy various AI & DS...
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Senior English Department Lead
6 days ago
Kuwait City, Al Asimah TEACHERS RECRUITMENT COMPANY Full timeAbout the Role:The Teachers Recruitment Company is seeking an exceptional Senior English Department Lead to join our team in Kuwait. This is a fantastic opportunity for a dedicated and experienced professional to take on a leadership role within our outstanding school.Job Description:Lead and manage the English department, ensuring high standards of teaching...