Customer Experience Support Professional

2 days ago


Kuwait City, Al Asimah Azadea Full time

We're seeking a Customer Experience Support Professional to join our team at Azadea. As a Sales Advisor, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and promoting our brand image.

Key Responsibilities
  • Deliver outstanding customer service, exceeding customer expectations, and maintaining a high level of customer satisfaction.
  • Provide clear guidance to customers, directing them to experienced Sales Advisors for seamless handovers.
  • Manage store inventory, including receiving stock deliveries, registering accurate records, and maintaining a tidy store environment.
  • Aid customers to the cash desk, preparing packaging for efficient checkout processes.
  • Cultivate customer relationships, collecting information, and entering it into our database to link purchases to sales opportunities.
  • Promote additional sales through expert knowledge of products, responding promptly to customer needs during product trials.
  • Develop in-depth understanding of our extensive product range, staying up-to-date on new products and promotions.
  • Understand KPIs to drive sales growth, maintaining a positive experience for customers.
Company Industry

We operate in the retail industry, offering a wide range of products and services to meet the needs of our customers.



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