Group Desk System Implementation Lead

17 hours ago


Kuwait City, Al Asimah Jazeera Airways Full time

Job Description:

We are looking for an Aviation Software Specialist to join our team at Jazeera Airways. The successful candidate will be responsible for leading the implementation and customization of our group desk system.

Key Responsibilities:

  1. Design and document efficient processes for group inquiries, booking confirmations, payments, and post-booking support.
  2. Monitor system usage, identify bottlenecks, and implement continuous improvement strategies.
  3. Ensure the group booking system delivers a user-friendly, efficient, and reliable experience for B2B agents and B2C customers.

Qualifications:

  • Expertise in airline reservation systems, system customization, and API integrations.
  • Strong leadership and project management capabilities.


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