IT Service Desk Technician

22 hours ago


Kuwait City, Al Asimah Vectrus Full time

**Job Summary:**

We are seeking an IT Service Desk Technician to join our team at Vectrus.

The ideal candidate will have a strong background in providing technical support and troubleshooting for computer systems and networks. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

  • Provide technical support and troubleshooting for all company computer systems and networks.
  • Answer phone calls and respond to emails from customers.
  • Document and track all technical issues and resolutions.
  • Collaborate with other teams to identify and implement process improvements.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 2 years of experience in technical support and troubleshooting.
  • Strong understanding of computer systems and networks.
  • Excellent communication and problem-solving skills.

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