
IT Service Desk Technician
22 hours ago
**Job Summary:**
We are seeking an IT Service Desk Technician to join our team at Vectrus.The ideal candidate will have a strong background in providing technical support and troubleshooting for computer systems and networks. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
- Provide technical support and troubleshooting for all company computer systems and networks.
- Answer phone calls and respond to emails from customers.
- Document and track all technical issues and resolutions.
- Collaborate with other teams to identify and implement process improvements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 2 years of experience in technical support and troubleshooting.
- Strong understanding of computer systems and networks.
- Excellent communication and problem-solving skills.
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