IT Operations Manager

12 hours ago


Kuwait City, Al Asimah Jazeera Airways Full time

Job Overview:

At Jazeera Airways, we are seeking an experienced IT Operations Manager to lead the implementation and custodianship of our group desk system.

Responsibilities:

  1. Partner with the IT team to integrate the group desk platform with our ecosystem, including CRM, website, and e-commerce channels.
  2. Oversee testing, deployment, and user training for all new system features.
  3. Collaborate with cross-functional teams to ensure accurate invoicing, reconciliation, and reporting.
  4. Streamline group booking workflows through automation, reducing manual effort and turnaround times.

Requirements:

  • Bachelor's degree in Information Technology or a related field.
  • Minimum 7+ years of experience in group desk operations, system implementation, or a related role in the aviation industry.
  • Proven experience with low-cost airlines and Navitaire systems is mandatory.


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