Customer Experience Enhancement Executive

11 hours ago


Kuwait City, Al Asimah Alshaya Full time

Service Delivery Manager Role

We're seeking a skilled Project Manager to lead our Food Division team, driving service standards and achieving results across our brands. The successful candidate will use a structured approach to gather and analyze data, identify gaps and opportunities, and develop solutions that improve customer experiences.

Responsibilities:

  • Develop and implement solutions to enhance customer experiences
  • Collaborate with cross-functional teams to drive service standards
  • Monitor performance metrics to drive business outcomes
  • Communicate effectively with stakeholders to inform business decisions

About Our Company

M.H. Alshaya operates a diverse portfolio of over 70 global retail brands across 19 markets. We prioritize customer satisfaction and invest in our employees to ensure exceptional service delivery. Our extensive network of stores offers customers a wide range of products and services.



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