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Sales and Customer Service Executive
11 hours ago
We are seeking a highly motivated Sales and Customer Service Executive to join our team at Al Mulla Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective sales strategies.
Your primary role will involve contacting customers over the telephone, both existing and new, to lead generation for the sale of multi-brand products and communicate promotional offers of OAS. You will also be required to track customer contact lists and explain the benefits of OAS products, solutions & services.
As a Sales and Customer Service Executive, you will work closely with cross-functional teams to understand customer needs and provide analytical support. You will present findings and insights clearly to stakeholders to drive strategic decisions.
Key Responsibilities:
- Contact customers over the telephone, both existing and new.
- Lead generation for the sale of multi-brand products and communicate promotional offers of OAS.
- Track customer contact lists and explain the benefits of OAS products, solutions & services.
- Present findings and insights clearly to stakeholders to drive strategic decisions.
Requirements:
- Bachelor's degree in Business Administration, Arts, Marketing, or any equivalent qualification.
- 3-4 years of experience in Tele-sales / Telemarketing with a cross-product portfolio.
- Excellent command of verbal & written English and Arabic languages.
- Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and email communication.
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