Call Center Professional

Key ResponsibilitiesTeam Leadership:Recruit, train, and manage a team of call center agents.Monitor team performance and implement strategies for improvement.Set individual and team KPIs to ensure high levels of productivity.Operational Management:Develop and implement workflows and policies to ensure smooth operations.Oversee call center technologies and...

As a Customer Support Expert at United Real Estate Company (URC), you will play a pivotal role in delivering exceptional customer experiences. This involves providing accurate and timely responses to customer inquiries, addressing their concerns, and ensuring they have access to the necessary information.Key ResponsibilitiesManage inbound and outbound calls...

Role OverviewWe are looking for a dedicated Call Center Support Specialist to provide top-notch customer service to our clients in Kuwait.ResponsibilitiesAnswer incoming customer calls and respond to their queries in a timely and efficient manner.Provide solutions to customer complaints and issues.Ensure that all customer interactions are documented...

Company OverviewAl Asfour DCHR is a leading cloud kitchen company seeking an experienced call center manager to oversee its customer service operations.

Job Requirements Key Job Functions:Function as a call-taker telecommunicator and dispatcher, receiving and processing emergency calls for service.Assess situations and dispatch emergency personnel accordingly.Maintain accurate records and reports of all emergency responses. Qualifications & Experience:Minimum one (1) year experience as a Police, Fire, EMS...

In this role as a Call Center Specialist at United Real Estate Company (URC), you will have the opportunity to develop your customer service skills and contribute to the company's goal of delivering exceptional customer experiences. This involves providing accurate and timely information to customers, resolving their concerns, and ensuring they have access...

Oogoo is seeking a highly organized and detail-oriented Incoming Call Handler to join our team. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service.The key responsibilities of this role include:Responding to incoming calls from customers and addressing their...

Zain is a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries. We provide a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers.About the JobThe ideal candidate will possess excellent communication skills, be able to work under...

As a Contact Center Agent at Zain, you will be responsible for delivering exceptional customer service to our valued customers. This includes handling a high volume of inbound calls and greeting customers in a professional and courteous manner.About the RoleZain Kuwait is actively recruiting for a skilled and motivated individual to join our customer care...

About the PositionHealthCare Dynamics Gen. Trading Company W.L.L is hiring an Inbound Call Handler to handle customer inquiries and provide exceptional service.DutiesReceive and respond to incoming customer calls in a professional manner.Address customer complaints and resolve issues efficiently.Maintain accurate records of customer interactions.Develop...

Oogoo is seeking a highly motivated and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer service.The key responsibilities of this role include:Responding to incoming calls from customers and addressing...

About the Role:">We are seeking a highly skilled and dedicated individual to join our team as a Counseling Center Operations Manager. This is an exciting opportunity for someone who is passionate about student well-being and support.">Key Responsibilities:">">Welcome and assist students in need of accommodations or psychological support by explaining the...

Job DescriptionThe Student Services Coordinator plays a pivotal role in supporting the American University Of Kuwait's Counseling Center.Key Responsibilities:Welcome and assist students who request accommodations or psychological support by explaining the services offered by the Counseling Center.Conduct initial interviews with new students to assess their...

USO Career OpportunitiesAbout USOThe USO provides a rewarding and fulfilling work environment with a mission that spans the globe.We offer generous paid time off, including volunteer days and military leave. Our team is exceptional, and we have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement.Our...

Job OverviewCounseling Center Coordinator plays a crucial role in supporting the academic success of students at American University Of Kuwait. This position requires a highly organized and empathetic individual who can provide administrative support to the Counseling Center team.About the RoleThis position involves providing exceptional customer service,...

Responsibilities and RequirementsContact Handling: Receive and respond to customer calls in a timely and professional manner.Research and Resolution: Gather relevant information to resolve customer issues, using available resources to find solutions.Complaint Handling: Address customer complaints in a fair and transparent way, ensuring all concerns are...

Job Summary:We are seeking a Wellness Center Equipment Repair Professional to join our team in Kuwait. The successful candidate will be responsible for ensuring the smooth operation of fitness equipment across multiple locations.Key Responsibilities:Inspect fitness equipment to identify potential issues and perform routine maintenance to prevent...

To excel in customer service, one must be proactive and empathetic. The role of a Call Center Agent at United Real Estate Company (URC) is to ensure customers receive accurate information and assistance in a timely manner, thereby maintaining the company's positive reputation.ResponsibilitiesEfficiently handle inbound and outbound calls to cater to customer...

Job DetailsExperience: At least 7 years of experience in call center management.Certification: Bachelor's degree in Business Administration or related field.Language: Fluent in Arabic and English.About the RoleThis is a full-time opportunity that requires strong leadership and communication skills. The ideal candidate will have experience in managing call...

The role of a Contact Center Agent at United Real Estate Company (URC) requires an individual with excellent communication skills and a passion for customer service. This position involves handling customer inquiries, resolving issues, and ensuring that customers receive accurate information in a timely manner.Key ResponsibilitiesHandle incoming and outgoing...