Counseling Center Coordinator

13 hours ago


Kuwait City, Al Asimah American University Of Kuwait Full time
Job Overview
Counseling Center Coordinator plays a crucial role in supporting the academic success of students at American University Of Kuwait. This position requires a highly organized and empathetic individual who can provide administrative support to the Counseling Center team.

About the Role
This position involves providing exceptional customer service, managing daily activities, coordinating schedules, and maintaining records. The successful candidate will have excellent communication skills, be able to work effectively with diverse groups, and possess strong leadership qualities.

Main Responsibilities
• Greet and assist students requiring accommodations or psychological support by explaining services offered by the Counseling Center
• Conduct initial interviews with new students to assess their needs using questionnaires and structured interviews
• Redirect students to appropriate counselors based on their needs
• Manage incoming phone calls and emails, ensuring timely responses and resolving issues efficiently
• Develop and maintain department reports analyzing student services activities
• Coordinate schedules and daily operations with the Director of the Counseling Center
• Create and modify documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database software
• Collaborate closely with members of the Division of Student Affairs and Academic Affairs on various projects and events
• Collect and maintain inventory of Department supplies, reconciling purchase orders
• Plan and support staff in assigned project-based work and department events
• Manage Student Employees in the Counseling Center, including selection, timesheet maintenance, and daily job duties and scheduling
• Organize regular events within the Department and mental health awareness campaigns
• Monitor, reconcile, and assist with fiscal administration, including office budget, student labor, and purchasing
• Serve on University committees and perform other duties as assigned

Requirements
• One to two years of related experience in a college counseling center or closely related function
• Experience working with college students addressing personal problems, interpersonal relationships, family, and social issues
• Bachelor's degree in psychology, social and behavioral science, psychoeducation, social work, health management, or related field
• Excellent communication, leadership, critical thinking, and relationship management skills

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