Help Desk Technician

ResponsibilitiesThe Service Desk Lead will be responsible for:Providing training to Service Desk Seniors and Service Desk TechniciansEnsuring compliance with PWS and all applicable SOPs, PIOPS, and IOPSOverseeing the preparation of CDRLs and other required/special reportsMonitoring and providing work order status information to the Production Control Manager...

Help Desk SpecialistThis role provides technical support to computer users in a service center environment. Key responsibilities include maintaining, operating, and upgrading ADPE, as well as performing question/problem diagnosis and guiding users through step-by-step solutions.Main Responsibilities:Provide technical support for computer users.Maintain,...

About the RoleThe Bridge CO. is looking for an experienced IT Technical Support professional to join our team. In this role, you will be responsible for providing technical support and assistance to users on various IT-related issues. This is an exciting opportunity to work with a talented team and contribute to the growth and success of our...

OverviewThis position is physically located in Kuwait in support of LOGCAPUnder supervision of the Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising,...

OverviewThis position will be physically located in Kuwait to support the LOGCAP program. The Systems Support Specialist Lead will oversee and support personnel of the Automation Support Department (ASD), consisting of Site Technicians, Help Desk, ADPE and small appliance repair personnel.

Description of Work:This Desk Assistant role is located in Kuwait and provides administrative support to the Billeting Supervisor and Manager. The ideal candidate will have excellent communication skills, be detail-oriented and organized, and have experience with computer systems administration.Responsibilities:Maintain accurate records and update the...

Requirements and QualificationsTo be considered for this role, you must have a Bachelor's degree in Computer Science or equivalent experience relevant to the functional area. A minimum of 3 to 5 years of experience in administering a help desk is required. Strong problem-solving and analytical skills, as well as bilingual proficiency in English and Arabic,...

We are seeking a highly skilled ADPE Hardware and Software Technician to join our team. The successful candidate will have experience in hardware repair, software installation, and system configuration.Key responsibilities include disassembling, inspecting, repairing, testing, and repairing PC systems and printers to motherboard or control board level....

***This position is physically located in Kuwait in support of LOGCAP***The ADPE Technician reports to the Systems Support Specialist Lead. The ADPE Technician applies understanding and knowledge of information systems products and services to provide technical software, hardware, and network problem resolution to all computer users by performing...

Role DescriptionThe ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. They will have a minimum of 2 years' experience in customer service or customer-facing roles, with a proven track record of resolving customer issues in a timely and effective...

QualificationsEducation/Certifications: High School Diploma, College degree or equivalent experience. Must be a U.S. Citizen and have a valid Secret clearance. Meets requirements outlined in AR 25-2 for privileged access (IAT-I) to ISs.Experience: Five or more years of related experience. Strong customer service experience. Demonstrated experience handling...

About the RoleThe Service Desk Lead will have direct oversight of Service Desk Seniors and Service Desk Technicians, providing guidance and assistance to personnel in accomplishing their assigned duties and responsibilities. The ideal candidate will have at least five years of experience in direct customer service communications and approximately two years...

As a Maintenance Refurbishment Technician at Americana Restaurants, you will play a vital role in helping us achieve our sustainability goals by reducing waste and extending the life of our assets.Key responsibilities of the role include inspecting and evaluating assets scheduled for replacement or disposal to determine their potential for refurbishment....

Americana Restaurants is dedicated to providing exceptional dining experiences while minimizing its environmental footprint. As a key member of our maintenance team, you will play a critical role in helping us achieve this goal.The Maintenance Refurbishment Technician position involves conducting thorough assessments of assets scheduled for replacement or...

**Job Description**This position will be physically located in Kuwait, supporting LOGCAP operations.The Systems Support Specialist Lead will oversee and support personnel of the Automation Support Department (ASD), comprising Site Technicians, Help Desk, ADPE, and small appliance repair personnel. The ideal candidate should have a solid understanding and...

This position is physically located in Kuwait in support of LOGCAP.The Printer Repair Technician applies understanding and knowledge of information systems hardware and software to provide problem resolution, problem diagnosis and solutions in a service center environment; clearly communicate technical solutions in a user-friendly professional manner....

About Us:Vectrus is an equal opportunity employer committed to an inclusive and diverse workplace that values and supports the contributions of each individual. We believe in leveraging differences, encouraging innovation, and expanding our success in the global marketplace.Job Description:This Lock Mechanism Technician position requires a high level of...

Job DescriptionProvide Quality Help Desk Support: Provide quality help desk support to users with non-secure internet protocol routing network (NIPRNET or NIPR), SIPRNET, stand-alone AIS or communications systems issues.Manage Work Orders: Use work order system to initiate, update, and track all user generated work orders.Escalate Complex Issues: Escalate...

Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures...

Job RequirementsThe ideal candidate for this Technical Operations Manager role will have five or more years of related experience, demonstrated strong Help Desk support operations experience, and excellent oral and written communications skills.Key ResponsibilitiesLead and support all personnel of the Automation Support Department (ASD).Ensure the escalation...