Sales Operations Manager

3 days ago


Kuwait City, Al Asimah Career Hunters Full time

Job Overview: Career Hunters seeks a highly skilled and experienced Sales Operations Manager to join our team.

Responsibilities:

The Assistant Sales Manager is responsible for overseeing the daily operations of the showroom, meeting with customers to discuss their needs, promoting sales offers, and participating in test drives with interested customers.

Key Accountabilities:

  • Ensure the preparation of the showroom with all facilities to receive customers.
  • Follow up on the implementation of marketing activities and communicate new events or campaigns with the sales team.
  • Participate in setting forecasting and vehicle ordering quantities to enhance sales flow.
  • Supervise delivery procedures to retain and maximize customer satisfaction.
  • Assist the Brand Manager in maintaining day-to-day operation systems according to company guidelines.
  • Prepare sales reports as per business and management needs.
  • Closely monitor sales executives' actions to convince customers and convert leads into sales.
  • Ensure sales executives contact all leads from CRM, social media, and prospecting activities, and convert them into actual buyers.
  • Conduct vehicle test drives and help achieve sales targets.
  • Handle customer complaints inside the showroom and solve them.
  • Ensure high service standards at all customer touchpoints to achieve customer satisfaction targets.


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