Automotive Sales Manager

17 hours ago


Kuwait City, Al Asimah Al-Sayer Group Full time
About the Role
    We are seeking an experienced and skilled Automotive Sales Manager to join our team at Al-Sayer Group. As a key member of our sales team, you will be responsible for managing the showroom to ensure optimal sales through maintaining a maximum showroom appearance and efficiency of sales floor operations, and providing exceptional customer service.

Key Responsibilities
    
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Organize showroom layout, facilities such as parking space, and product display in order to attract customers and smooth the showroom traffic.
  • Achieve all set targets and objectives in a timely manner.
  • Maintain a minimum of 95% in the Customer Satisfaction Index.
  • Direct and supervise employees engaged in sales.
  • Ensure accuracy of window holder specification.
  • Ensure test drives are appropriately conducted.
  • Ensure team members hold a valid Kuwaiti Driver's License.
  • Ensure customer prospecting database is constantly updated and maintained.
  • Attend to and resolve escalated customer complaints and represent the business unit at senior level within the customer base to ensure its image is maintained and enhanced.
  • Monitor and report on sales activities and performance and take corrective measures as necessary.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Coach and instruct staff on how to handle difficult and complicated sales.
  • Enforce safety, health, and security rules.

Language Requirements:
    Arabic - Fluent / Excellent
    English - Fluent / Excellent

About The Company
    Al-Sayer Group is a leading progressive and proactive business group, headquartered in Kuwait, with diversified business interests in Automobiles, Transport & Heavy Equipment machinery, Car Rental & Leasing, Insurance Brokerage, FMCG, Tires, Oil & Paints, etc.

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