Strategic Learning and Development Leader

5 hours ago


Kuwait City, Al Asimah Accor Hotels Full time

Company Overview:

Accor Hotels is a pioneer in the art of responsible hospitality, with over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries.

We're an inclusive company, committed to attracting, recruiting, and promoting diverse talent. Join us at Accor, where life pulses with passion.

About Us

We challenge the status quo and keep innovating to deliver memorable experiences for our customers, colleagues, and the planet.

Your Role:

As a Learning and Development Manager, you'll conduct annual training needs analysis, plan for future skill requirements, and develop an annual training plan to address performance gaps.

You'll ensure the effective delivery of brand customer service and quality standards training, maintain accurate reporting on training programs, and evaluate their effectiveness.

Key Responsibilities:

  • Conduct annual training needs analysis and budget accordingly
  • Plan training for future skill requirements
  • Develop and implement an annual training plan to address performance gaps
  • Maintain accurate reporting on training programs
  • Evaluate training effectiveness

Benefits

You'll enjoy exclusive benefits, strong recognition for your daily commitment, and a deep sense of meaning from creating lasting experiences for our customers, colleagues, and the planet.

What We Offer:

A caring environment, supportive team, opportunities for growth, and a chance to become a Heartist – someone who brings hospitality to life with heart.



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