Admission Officer

6 hours ago


Kuwait City, Al Asimah Internationalhospital Kw Full time

At Internationalhospital Kw, we are seeking a highly skilled Admission Officer to join our team. This role is responsible for delivering exceptional customer service to all patients, ensuring their needs are met with professionalism and care.

Job Responsibilities

We are looking for an individual who can:

  • Provide outstanding customer service, listening attentively to patient needs and concerns.
  • Organize patient appointments and communicate effectively with the hospital's multidisciplinary team.
  • Gather required documents, including Civil ID and insurance cards, to facilitate smooth admissions.
  • Update patient data, including contact information and billing details.
  • Manage cash payments and handle billing processes for cash patients.
  • Verify approval conditions, explain package details, and inform patients of any rejected codes or items.
  • Collect down payments for rejected codes or items and request patients to sign admission documents.
  • Maintain confidentiality at all times, respecting sensitive conversations and protecting patient data.
  • Ensure the admission office remains clean and tidy, adhering to hospital standards.
Requirements

To be successful in this role, you will need:

  • A high university degree or equivalent qualification.
  • Two years' experience in a similar position within a hospital setting.
  • High proficiency in Arabic and English language skills.
  • Strong computer skills and knowledge of standard office practices.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to work shifts and adapt to changing circumstances.
About Us

Internationalhospital Kw is committed to providing exceptional healthcare services to our patients. We value professionalism, empathy, and dedication in all our staff members. If you share our values and possess the necessary skills, we encourage you to apply for this exciting opportunity.



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