Strategic Business Excellence Leader

2 days ago


Kuwait City, Al Asimah Ooredoo Full time

Ooredoo is a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. Our vision is to be among the top 20 telecommunications companies in the world.

We are committed to enriching people's lives through cutting-edge communications. To achieve this goal, we need talented individuals who share our passion for innovation and excellence.

The Role:

You will assume the role of Ooredoo Kuwait's ISO Management Representative, responsible for establishing and maintaining the quality management system. You will ensure the alignment between strategic, operational, and performance management requirements.

Key Responsibilities:

  1. Maintain the integration with various Management Systems (Quality / Environment / Health and Safety / Information Security / Business Continuity Management Systems) for adequacy and effectiveness.
  2. Establish and maintain an eTOM related Business Process Framework for product realization processes.
  3. Liaise with Business Departments to ensure their alignment with ISO 9001 requirements.

Qualifications:

  1. Bachelor Degree (Engineering, Marketing, Business or Science) or equivalent specialized in business related field.

Job Specific Technical Skills:

  1. 7-8 years of required experience in a Telecom Company or service-based business.
  2. Leadership qualities and interpersonal skills for supervision of staff and company-wide communication with all levels of management.
  3. Knowledge of management systems, process development, business operations, principles and techniques of office controls.


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