Area manager

24 hours ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
Job Description The job holder will be responsible to manage respective showrooms in their area to ensure maximum sales, maximum profitability, effective stock management to increase customer satisfaction, and ensure continued business growth. Maintain the desired visual merchandising, retail operations, customer service, replenishment, and recovery standards in his/her area in the store in all aspects. Coach the team and drive for continuous improvements. Responsibilities Sales and Commercial Performance of the Area Maximize sales and profitability of the area Formulate and implement store strategies and procedures Coach Store Managers to use commercial information effectively Control costs within budgetary guidelines Promote awareness of local trading patterns, the trading environment, and competitor activity Operational Standards and Management Execute new store openings and re-fits. Ensure promotions are implemented according to guidelines and that local/seasonal promotional opportunities are identified and maximized. Ensure maintenance and regular review of store operational and corporate standards leading to standardization of systems. Monitor inventory management systems within the area (stock availability, order management, back store management, stock consolidation, and transfer). Ensure on-time stock count and effective stock management (right product is available at the right time in all stores). Monitor staffing levels in stores within the area to ensure resources are effectively deployed. People Management Support induction of new recruits through buddy system Manage, develop and motivate staff to increase sales and improve efficiency Ensure right mix of staffing across all showrooms Train/Assist Store Managers in conducting staff welfare activities Ensure that all new recruits understand their job and settle down well within the company Assist Store Managers in grievance handling and disciplinary actions Ensure skill development of showroom staff through Job rotation and Learning & Development Monitor and appraise the performance of showroom staff in coordination with showroom managers and developing individual career plans. Customer Focus Implements a high standard of customer focus within the store in the area through effective coaching Regularly assesses customer service standards within the store Ensure that customer satisfaction is maintained at the highest level in all stores Assess mystery shopping feedback and prepare action plan for improvement Create seamless customer service orientation among store employees by ensuring timely and efficient customer service. Qualifications Post Graduate About Us Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value-led, own-built brands across retail, hospitality, food, and leisure. About The Team MIDDLE EAST'S LARGEST FASHION RETAILER Part of the Landmark Group, Splash, was founded in Sharjah in 1993. Constantly setting trends and redefining the fashion industry in the region, Splash offers an extensive and award-winning collection of popular clothing for men, women, and teens. Job Info Job Identification 102287 Posting Date 02/24/2025, 07:07 AMApply Before 02/27/2025, 07:07 AMJob Schedule Full time Locations Kuwait Category Office Brands SPLASHJob Function Retail Operations
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