Business Development Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do. Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHLGlobal Forwarding has an opening for a Business Development Manager - IP in Kuwait. Join us in connecting people and improving lives

In this Business Development Manager - IP position

• Identify strategic customers, develop and maintain sustainable relationships
• Lead I customer meetings/sales visits (potential and existing) and present company capabilities
• Identify and develop sales leads
• Drive market profiling and customer/competitor research & analysis activities to understand and identify market opportunities and challenges
• Ensure effective pricing strategies are developed to sustain profitable growth
• Responsible for achieving Customer business targets and KPIs
• Take ownership and partner with internal and external stakeholders to coordinate customer requests and services that are being promoted
• Identify customer's needs to secure new business and work on improving customer satisfaction
• Collaborate and coordinate with internal stakeholders (including but not limited to pricing, operations, sales and IP sector heads) to ensure customer service excellence
• Lead the development of competitive and consistent response to customer inquiries, RFI, RFQ, RFP
• Lead analysis of complex tender requirements and organize and coordinate the involvement of required stakeholders to submit professional proposals and win business
• Manage customer needs, inquiries and complaints
• Lead in engagements and strategic customer interfaces
• Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
• Analyze and interpret competitive landscape and identify opportunities in assigned sectors
• Provide customers specific advice/information to Country IP Head to facilitate business performance review & evaluation
• Analyse profitability of existing business as well as internal and external market conditions, market shares and business goals to identify improvement opportunities
• Provide input and develop commercial strategies including planning, key initiatives, systems, tools and budgets considering business strategy, financial and operational objectives to achieve targeted market positioning
• Support Country IP Head to devise, fine tune and implement overall Business Development strategy and directives
• Maintain good communication and working relationship with others functions
• Comply with QHSE procedure and regulation
• Actively participate in all QHSE program
• Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
• Independently develop solutions and proposals for customer's complex project requirements
• Monitor and where needed lead customer communication for commercial and operational matters
• Recommend and give expert advise to implement best in class commercial and operational practices + knowledge sharing
• Ensure the development and maintenance of the customer database and its use for identification and segmented targeting of global customers and prospects for IP
• Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
• Travel for meetings and operational matters when needed
  
  

Now, here is what we need from you

• Education background minimum Bachelors Degree
• Experience in Freight Forwarding / Project Logistics (min. 8 years)
• Experience in Project Logistics at management level (min. 5 years)
• English Fluency both in writing and speaking
• Computer Literacy is a must
• Results oriented without compromising Respect
• New Business Development and Account Management Commercial mindset / sales forecasting / price setting Project management and stakeholder management
• Presentation, Storytelling & Communication skills – written and spoken and information sharing Interpersonal skills and social competence
• Influencing and Negotiation Planning, organizing, controlling Business Processes –know-how
• Analyzing skills and analytical thinking
  
  

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.
  
  

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service
  
  

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
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