Service Desk Administrator

Overview Front line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at...

Work Where it Matters Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At FRS, the work you do every day makes a difference in the lives of our 15,000...

Desktop Support calls - PC's and PeripheralsDomain Access and E-mail registrationAdministering Active DirectoryPC system installation, setup and configurationNetwork maintenance and troubleshootingGrade Quick support and trainingEdline support and trainingAdministrator’s plus supportIT-Network Maps (including university maps)Laptop-Projector setup...

Overview The Service Desk Administrator is required to be certified at the associate specialist level in multiple disciplines of systems or networks and security (e.g. MCSA & CCNA-Security). Service Desk Administrators provide monitoring and support of core enterprise systems/services. Conducts basic troubleshooting of incidents and requests reported to...

Develop, implement, and monitor ITIL processes to streamline service delivery.Ensure that ITSM processes are aligned with the evolving needs of the business.Lead the management, communication, escalation, and resolution of critical incidents.Drive service improvement activities to enhance the overall quality of IT services.Serve as an escalation point for...

Need service desk support Having 2 years experience1. hardware/software faults troubleshooting2.Active Directory3.IT support experience4.user training 5.printer/scanner issues6. Must have B.SC Computers/B.Tech Candidate resides in Kuwait Ready to join immediately candidates only send resume

Education/Certifications:One year related experience may be substituted for one year of education, if degree is required.High School Diploma or equivalency. Some college courses in business or related field preferred.Must be CAC eligible and/or able to obtain a Common Access Card (CAC)Must be a U.S. CitizenA valid driver’s license and the ability to...

In conjunction with the Registrar, provide leadership and administrative support by coordinating, implementing, and evaluating the registration services functions including registration processes, security access to the student information system, student records, transfer and evaluation processes, course scheduling, institutional calendar development,...

Serve as a member of the Vice President for Enrollment Management’s senior staff, participating in discussions, decision-making, and policy-making.Provide leadership and administrative support by coordinating, implementing, and evaluating the registration services functions including registration processes, security access to the student information...

Prepare accurate tickets, job reports, time sheets, and other administrative forms as required.Assist in job safety analysis, job coordination and job installation with WFT supervisor and customer on location.Verify all necessary equipment and supplies are on location and in proper working condition.Perform all duties of a SES Service Technician II.Learn the...

Coordinate with AIU attorneys in providing information and necessary documentation for ongoing litigations.Assist in preparing pre-trial documents.Assist various university departments in reviewing low-impact service contracts before signing to protect AIU interests.Ensure all contracts' clauses are being adhered to by external parties.Perform legal...

Work closely with different departments to provide excellent service.Ensure timely delivery of goods / shipments.Liaison with concerned departments and reduce purchasing cost by obtaining best competitiveEnsure all purchase requisitions are processed on time.Ensure competitive quotations are obtained for all purchases with a view to reduce costs.Ensure...

Phone etiquette, Receptionist duties, and Clerical skillsExcellent communication and customer service skillsAbility to multitask and prioritize tasksProficient in Microsoft Office and other administrative softwareExperience in a similar role is preferredFluency in both English and Arabic is preferred

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.Conduct in-room and hotel familiarization, assisting guests with inquiries or requests...

At 1 year's experience in administrative services or related fields.Additional education, certifications, or experience is advantageous.Understanding of accounting principles and bookkeeping software may be required.Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

Bachelor's degree in computer or related field.Provides at least 3 years of experience in IT technical support/service desk/help desk roles.Excellent knowledge of standard Windows edition (troubleshooting, configuration, installation, etc.).Possession of a transferable Kuwaiti visa.

More About the Role:As an IT Specialist you will provide support necessary to implement, integrate, maintain or modify Non-Secure Internet Protocol (IP) Router Network (NIPRNet), (Unclassified), Secret Internet Protocol (IP) Router Network (SIPRNet), and /or Coalition Combined Enterprise Regional Information Exchange (CENTRIX) System (CENTRIXS) end-user...

Job Summary Handling accounts receivables. Processing payroll. Handlling company financial and account transactions. Administrative duties that may be assign by the Manager.Candidates Qualifications Bachelor's degree holder 1-3 years experience in Finance & Accounts Should be a team player Must be service oriented Must be computer literate Good oral and...

Provide advice, assistance, and training to all AIM personnel regarding records management, transfer, retrieval, and conversion to electronic files (e-files).Reviews, coordinates, and distributes AIM’s official publications.Serve as the primary point of contact for timekeeping functions and Defense Travel System (DTS).Coordinates conference rooms,...

Job Description: The Community Support Administrative Agent plays a key role in our Community Support operations. Working in a call-center environment, this detail oriented, confident, and courteous employee will support customers in an administrative role. The Community Support Administrative Agent will focus on reporting, data entry, and problem...