Service Desk Lead

Need service desk support Having 2 years experience1. hardware/software faults troubleshooting2.Active Directory3.IT support experience4.user training 5.printer/scanner issues6. Must have B.SC Computers/B.Tech Candidate resides in Kuwait Ready to join immediately candidates only send resume

Generating leads through desk research, direct end user interaction (conferences, KOL mapping, webinars, local visits) and supporting our distributors in reaching out to clinicians (currently not the target audience of our distributors)Set up communication/lead generation campaigns through our distributorsActively follow up on leads

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.Conduct in-room and hotel familiarization, assisting guests with inquiries or requests...

Provide professional project management advice, guidance and oversight to Nakilat and to the Shipyard Operating Companies of all matters relating to the shipyard MEPI Services.Provide professional engineering advice, guidance and oversight to Nakilat and to the Shipyard Operating Companies on facility engineering matters, including MEPI services...

A prestigious 5-star luxury hotel, is seeking an experienced Front Office Manager to lead their front desk operations and team. This is a highly visible role responsible for ensuring exceptional guest service and a flawless check-in/checkout experience.

Supports & contacts sales staff in the market and may require attending out office hours calls.Supports the warehouse operations & communications.Accompanies any new Salesmen in the market.Prepares & sends daily credit reports to the businesses.Monitors the SAP log activities of the Salesmen.Supports the project team during pre-go live and post go live...

Bachelor's degree in computer or related field.Provides at least 3 years of experience in IT technical support/service desk/help desk roles.Excellent knowledge of standard Windows edition (troubleshooting, configuration, installation, etc.).Possession of a transferable Kuwaiti visa.

Gather issue information and create an effective resolution plan.Manage and regularly update all tickets assigned to you.Be naturally curious with good troubleshooting skills, continue to ask why until you get to the root cause, and continue to tackle the problem from different angles until a solution is found. You should be comfortable figuring it out on...

Key Responsibilities of the Server/Waiter/Waitress:-Supports the smooth running of the food & beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries-Takes...

Build and implement a scalable, reusable automation framework using Jira/Service Desk, Zapier, Zendesk, Looker, etcSupport multiple ALM environments and API, JSON, and Python integrationsCreate and adjust Looker DashboardsParticipate in kick-off meetings and creation of assessment checklistsWorks with manual testers to enable automation suites to be executed...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries● Generate sales leads● Attends to all clients and inquiries in a timely manner● Conduct outbound calls and customer satisfaction surveys to assess overall services provided● Build sustainable...

• Supervise the entire Front Office operations to uphold elevated standards of Jumeirah• Assess guest satisfaction levels and track patterns, focusing on continuous enhancement• Ensure consistent acknowledgment of regular and VIP Guests while fostering a sales-oriented approach in the Front Office department and endorsing the hotel brand's...

IT Service Operations ManagerInformational Technology (IT) Jahrah Kuwait Job Description: We are seeking an experienced IT Service Operations Manager to lead and optimize our IT Service Management (ITSM) processes. As the IT Service Operations Manager you will be responsible for ensuring the seamless operation of IT services in alignment with business...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees.Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards.Handle guest problems or complaints by understanding the problems with all aspects, following up the results and making sure...

Develop technically optimized solutions.Perform extensive maintenance, repairs and services on all type of machines (e.g. replacement of vibration dampers, hydraulically pressed cams) in accordance with the specified work cards / documents.Develop timelines and projects completion deadline with line manager; monitor lead time and quality.Write performance...

Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request.Provide accurate information to guests in a courteous manner; fill all reasonable guests requests or requirements; anticipates guests needs.Take messages for in-house or arriving guests in accordance with procedures, with an...

nsure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivityImplement and execute all sales objectives and action plans to reach and exceed targets setEstablish parameters, quotes and negotiate prices with...

Job descriptionWe have the competence we need and are motivated to deliver a high level of performance at any time. We do so by taking ownership and accountability. We always give our best. We as leaders are determined, lead by example, and are a source of inspiration. We put our teams first before us and base our decisions in the best interest of our...

Installing and configuring computer hardware, software, systems, networks, printers and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing...

Agile Tech Lead / Technical Project Manager Oversee and prioritize Jolera tasks, take notes and define responsibilities as we review each task and what’s required.Will work with the DevOps team to deploy and test technologies such as Azure Policy, Regulatory Frameworks, Secure Configurations, Defender, Sentinel, and Monitoring.Background of the...