Customer Service and Maintenance Manager

21 hours ago


Kuwait City, Al Asimah Vectrus, Inc Full time
Residential Management Position

We are seeking a highly skilled and experienced individual to join our team as an Assistant Billeting Supervisor in Kuwait. In this role, you will be responsible for managing the maintenance and upkeep of living quarters, providing exceptional customer service, and coordinating logistical support.

Main Responsibilities and Duties
  • Customer Service: Provide timely and effective responses to customer inquiries, resolve issues efficiently, and offer effective solutions.
  • Maintenance and Upkeep: Collaborate with relevant teams to ensure the maintenance and upkeep of living quarters are carried out to high standards.
  • Logistical Support: Assist in planning, developing, and directing logistical and coordination support for billeting and furnishings requirements.
  • Site Management: Manage the administrative processing and maintenance of housing documents, reflecting losses, gains, or applicable changes of personnel and equipment.
Qualifications and Requirements
  • Education/Certifications: High school graduate or equivalent; one year related experience may be substituted for one year of education if degree is required.
  • Experience: Minimum of 5 years of work-related experience in customer service, hotel/military housing management, housekeeping, or related fields; at least two years supervisory responsibility.
  • Skills: Familiarity with military rank structure and US Army regulation and pamphlets; proficient in intermediate-level MS Office software applications (Word, Excel, Access, PowerPoint); excellent interpersonal and leadership skills.


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