Customer Service Coordinator

2 days ago


Kuwait City, Al Asimah The Carreo International Full time

About The Job

We are seeking a highly skilled Front Desk Supervisor to join our team at The Carreo International. In this role, you will be responsible for managing front desk operations, handling phone calls, and coordinating appointments. If you have excellent communication skills and a positive attitude, we encourage you to apply.

Main Responsibilities
  1. Front Desk Management:

    Welcoming visitors and clients with a professional and friendly demeanor.

    Directing visitors to the correct offices or personnel.

    Taking phone calls, taking messages, and routing calls to relevant departments or individuals.

    Maintaining a clean and organized reception area.
  2. Administrative Assistance:

    Supporting staff with administrative tasks, including scheduling appointments and managing office correspondence.

    Providing assistance with data entry, filing, and other clerical duties.
  3. Customer Service:

    Engaging with clients, visitors, and staff to provide accurate information and assistance.

    Handling inquiries and resolving basic issues efficiently and professionally.

    Ensuring that visitors and clients feel welcome and valued.
  4. Team Support:

    Collaborating with other team members to achieve smooth office operations.

    Maintaining the office calendar for meetings, events, and appointments.

    Coordinating travel arrangements and accommodations for staff members, if necessary.
  5. Security Measures:

    Monitoring building access to ensure authorized personnel enter.

    Keeping visitor logs updated.

    Adhering to office safety and security protocols.


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