Hotel Revenue Auditor

24 hours ago

Kuwait City, Al Asimah Ihgarmyhotels Full time

About You

If you're looking for a challenging role that requires attention to detail, strong analytical skills, and excellent communication skills, this could be the job for you. As a Revenue Assurance Specialist, you'll play a key role in ensuring the accuracy and integrity of our hotel's financial records.

Responsibilities

  1. Verify Daily Management Reports: Ensure the accuracy of daily management reports, inspect backup documents, and balance figures against department reports.
  2. Audit Revenue Transactions: Complete daily revenue balancing and audit of hotel revenue in major areas, including rooms revenue, F&B revenue, meetings & events revenue, other revenues, and miscellaneous charges and adjustments.
  3. Review Report Information: Review report information with the manager or controller as needed, notify management of any discrepancies or issues, and investigate overages or shortages according to hotel policies and standards.
  4. Prepare and Verify Reports: Prepare daily/monthly reports when needed, verify all occupied rooms, and investigate any discrepancies.
  5. Verify Vouchers and Cash Registers: Check all vouchers issued for proper explanations and approvals, check and balance food and beverage cash registers, and note all discrepancies.
  6. Monitor Accounts Receivable: Monitor monthly aging of accounts, perform credit chargeback and inquiry research, handle travel agent commission research, make phone calls to collect accounts excessively overdue, and prepare statements, collection letters, and coordinate payment for delinquent accounts as needed.
  7. Perform Additional Tasks: Perform additional tasks such as processing credit approvals/denials, conducting inventory of safe deposit boxes, accounting/clerical duties, counting house bank with General Cashier, and reconciling other in-house accounts.
  8. Foster Collaboration and Quality Service: Promote teamwork and quality service through daily communication and coordination with other departments.
  9. Participate in Inventory Process: Participate in the inventory process and assist with hotel financial/accounting staff with inventories.
  10. Support Other Departments: May assist with other duties as needed or requested.

Your Skills and Qualifications

  • Candidate must have proficiency in English, excellent communication skills, and the ability to work well with others.
  • Advanced knowledge of Microsoft Office.
  • Opera System knowledge preferred.
  • Uses initiative, self-motivated, confident, and has a professional telephone manner.
  • Ability to cope under pressure, manage unpredictable workloads, and handle sensitive inquiries.
  • Bachelor's degree will be an advantage.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Carrying or lifting items weighing up to 25 pounds.
  • Standing up and moving about the front office or other designated areas.

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