Customer Service Director

1 week ago


Kuwait City, Al Asimah مجموعة الطاير Full time

Customer Service Excellence

This role is responsible for delivering exceptional customer service by assisting customers in person or over the phone, addressing product and order inquiries. The successful candidate will also foster teamwork within the store by leading by example and promoting collaborative ideals.

Key Responsibilities

  • Assist customers in person or over the phone with product and order inquiries.
  • Foster teamwork within the store by promoting collaborative ideals.
  • Maintain open communication channels with management and staff for seamless information flow.
  • Assist management with scheduling breaks and meal periods, adhering to company policies and procedures.
  • Train staff on company processes, policies, and procedures.
  • Perform daily store activities, including opening and closing procedures.


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