Become a Customer Experience Specialist

3 days ago


Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full time

International Service Check Multisearch AG is seeking detail-oriented and thoughtful individuals to join our team of customer experience specialists. As a customer experience specialist, you will be responsible for visiting various commercial outlets to assess the quality of service provided to customers.

The role involves checking the cleanliness, friendliness of employees, and their willingness to assist during your visit. You will receive detailed instructions and often communicate with our coordinators via telephone. Some specific checks may require you to pass a certification test.

After your visit, you will need to write an experience report detailing what occurred and answer questions from a questionnaire. Both will be available online in your personal account.

We are looking for candidates who are fluent in English, have access to a computer with internet and private email access, and are over 18 years old. If you are looking for a profitable part-time job, we encourage you to apply.

The location for this role is not limited to a specific area, as we have a global presence. However, if you are based in UAE, preferably in Sharjah, Ajman, or Umm Al Quwain, and are interested in premium and luxury cars, we also welcome applications for our luxury car testing program.

About International Service Check Multisearch AG

We have over a decade of experience in customer service quality analysis, performing service quality checks for some of the world's best-known brands. Our use of the latest analysis tools and professional mystery shoppers puts us at the forefront of the service checking industry.

We specialize in the following key industries: Banking and finance, Services, Retail, Hospitality, Food & Beverage, Fine dining, Manufacturing, Automotive



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