
Customer Service Ambassador
1 day ago
About Us
AlMailem Group is a leading company in the industry, and we are looking for a highly skilled CUSTOMER SERVICE AMBASSADOR to join our team.
Job Description:
- Provide exceptional customer service via phone, email, and chat in both Arabic and English languages.
- Offer accurate information regarding services, pricing, and appointments to ensure customer satisfaction.
- Address customer complaints and resolve issues promptly to maintain high levels of customer satisfaction.
- Translate customer inquiries, communications, and service documents from Arabic to English and vice versa with accuracy and cultural sensitivity.
- Work collaboratively with internal teams to facilitate clear communication for Arabic-speaking clients.
- Utilize CRM to manage customer interactions, track service requests, and maintain customer records.
- Log all customer interactions accurately and update records in Bitrix24.
- Ensure timely follow-ups and service delivery using the CRM platform.
- Communicate proactively with customers about service timelines, costs, and updates.
- Develop reports on customer service metrics and provide insights to improve customer satisfaction.
Required Skills and Qualifications:
- Minimum 2 years of experience in a customer service role, preferably within the automotive or related industry.
- Fluency in Arabic and English, with proven translation skills.
- Hands-on experience with CRM software is mandatory.
- Excellent verbal and written communication skills, with a customer-oriented attitude.
- Strong multitasking abilities, attention to detail, and ability to prioritize tasks effectively.
- Knowledge of automotive services and technical terms in both Arabic and English.
- Ability to handle high-stress situations with professionalism and composure.
Benefits:
- Valid Work Permit/Idn Amal Copy (Ahli Visa).
- Company Authorized Signatory/Itimad Tokiya Copy.
- Valid Civil ID Copy.
-
Customer Service Ambassador
1 week ago
Kuwait City, Al Asimah Hyatt Hotels Corporation Full timeRole OverviewWe are seeking a highly skilled Barista/Bartender to join our team and contribute to our mission of providing exceptional customer service.This role requires the preparation and serving of drinks to customers, as well as creating classic and innovative drinks based on their needs and expectations.Key ResponsibilitiesDeliver exceptional customer...
-
Customer Service Ambassador
3 days ago
Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full timeCompany OverviewAl Futtaim Private Company (LLC) is a leading business conglomerate with a rich history of success.Our company values include:Excellence in all we doInnovation and creativityCustomer satisfactionTeamwork and collaborationJob DescriptionThe Customer Service Associate is responsible for sales generation and delivering a positive customer...
-
Customer Service Ambassador
7 days ago
Kuwait City, Al Asimah Hyatt Full timeKey ResponsibilitiesServing food and beverage items to guests in a timely and attentive manner.Providing excellent customer service, responding promptly to guest inquiries and concerns.Maintaining a clean and organized workspace, adhering to health and safety standards.Assisting with opening and closing procedures, including cleaning and setting up tables,...
-
Residential Ambassador
1 week ago
Kuwait City, Al Asimah Abroad Work Full timeAt Abroad Work, we are seeking a highly skilled and compassionate Residential Ambassador to join our team.The successful candidate will serve as the primary point of contact for residents and guests upon arrival, setting the tone for a memorable experience through exceptional customer service.Key Responsibilities:Greet residents and their guests warmly and...
-
Luxury Experience Ambassador
1 week ago
Kuwait City, Al Asimah LVMH Group Full timeJob DescriptionAs a FENDI Ambassador, you are expected to deliver exceptional customer experiences through the promotion of FENDI's history, craftsmanship, quality of materials, and creativity.This role requires effective communication and articulation skills to persuade customers and ensure consistency in achieving assigned Key Performance Indicators...
-
Luxury Brand Ambassador
1 week ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Luxury Brand Ambassador with an undeniable passion for creating memorable experiences for our discerning clientele. This role requires you to be an ambassador of our brand, ensuring that every client is treated according to the Louis Vuitton promise.By striving to discover your clients and...
-
Guest Experience Ambassador
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are seeking a highly skilled and motivated Guest Experience Ambassador to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As an Airport Representative, you will play a critical role in creating memorable experiences for our guests by providing personalized service and attention to detail.The successful candidate will possess excellent...
-
Kuwait City, Al Asimah Mubkhar Full timeMubkhar is seeking a highly motivated Sales Ambassador for Eastern and Western Fragrances to promote and sell our luxury fragrances in the Kuwait City Metropolitan Area.This full-time on-site role involves meeting sales targets, assisting customers in choosing the right products, and staying up-to-date with product knowledge.Key Responsibilities:Promote and...
-
Become a Customer Experience Specialist
3 days ago
Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeInternational Service Check Multisearch AG is seeking detail-oriented and thoughtful individuals to join our team of customer experience specialists. As a customer experience specialist, you will be responsible for visiting various commercial outlets to assess the quality of service provided to customers.The role involves checking the cleanliness,...
-
Luxury Sales Ambassador
1 week ago
Kuwait City, Al Asimah Gruppe Louis Vuitton Full timeLuxury Retail Excellence Awaits:Job SummaryWe are seeking a highly motivated Retail Client Experience Specialist with a passion for delivering exceptional experiences to our discerning clientele. As an ambassador of the Louis Vuitton brand, you will cultivate lasting relationships through tailored service and expertise.Key ResponsibilitiesStrive to...
-
Kuwait City, Al Asimah INTERNATIONAL SERVICE CHECK Multisearch AG Full timeJob OverviewWe are seeking detail-oriented and thoughtful individuals to join our team as Professional Customer Experience Evaluators. As a valued member of our organization, you will have the opportunity to work with various commercial outlets, evaluating their service quality and providing valuable feedback.About UsINTERNATIONAL SERVICE CHECK Multisearch...
-
Business Development Ambassador
2 days ago
Kuwait City, Al Asimah Brink's Kuwait Full time**Overview of the Role**: Brink's Kuwait is seeking an ambitious Business Development Ambassador to spearhead our sales efforts and drive business growth. As a seasoned sales professional, you will be responsible for creating and closing new business opportunities through consultative selling and relationship building. Your expertise in identifying and...
-
Service Ambassador
1 week ago
Kuwait City, Al Asimah Principalia Full timeAt Principalia, We Value Excellence:We pride ourselves on being a leader in the dining industry, and we're committed to hiring only the best talent. As a Waitress, you will be part of a dynamic team dedicated to delivering exceptional customer experiences.Our Expectations:We expect our Waitresses to embody the following qualities:Excellent communication and...
-
Guest Service Associate
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are looking for a Customer Experience Ambassador who can make a lasting impression on our guests.The ideal candidate will be responsible for greeting guests, serving food and beverages, and providing exceptional customer service throughout their stay.A degree or diploma in Hospitality or Tourism management is a plus.Minimum 2 years of work experience in...
-
Team Lead and Client Ambassador
6 days ago
Kuwait City, Al Asimah LVMH Full timeLouis Vuitton, a globally admired luxury brand, is seeking a highly motivated Team Lead and Client Ambassador to join our dynamic team. This role requires a passionate and results-driven individual who can lead by example, foster strong client relationships, and contribute to achieving business objectives.Key Responsibilities:Leading and motivating a team to...
-
Customer Experience Ambassador
5 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeThis position requires a highly organized and detail-oriented individual who can multitask with ease.The successful candidate will be responsible for serving food and beverages to guests, managing the front-of-house area, and ensuring that all operational tasks are completed efficiently.Excellent customer service and communication skills are essential for...
-
Kuwait City, Al Asimah Four Seasons Hotels Ltd Full timeAbout Us:Four Seasons Hotels Ltd is a world-renowned hospitality company dedicated to delivering exceptional guest experiences. We are committed to creating a workplace culture that values teamwork, respect, and open communication.Your Key Responsibilities:Deliver exceptional customer service to our guests, responding to their inquiries and resolving any...
-
Customer Service Representative
6 days ago
Kuwait City, Al Asimah Zain Bahrain Full timeAbout the RoleZain Bahrain is seeking a Customer Service Representative to serve as the first point of contact between the company and its loyal customers. As a key member of the customer service team, you will be responsible for handling a high volume of inbound calls and providing professional assistance to customers.Your primary responsibilities will...
-
Customer Service Lead
5 days ago
Kuwait City, Al Asimah SmartPet Full timeJob SummaryThe Customer Service Manager will be the primary point of contact for complex customer inquiries, leading a team to provide exceptional support and resolve issues promptly.Collaborating with sales, product development, and other departments is essential to address customer concerns and provide valuable insights for service improvement.This role...
-
Customer Service Representative
1 week ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**Job Overview**HealthCare Dynamics Gen. Trading Company W.L.L is seeking a customer-focused individual to join our team as a Customer Service Representative.The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle customer inquiries in a professional and courteous manner.This role involves handling inbound...