
Technical Account Manager
4 days ago
About the Job:
We are seeking a highly skilled Technical Account Manager to join our team. As a key member of our pre-sales organization, you will be responsible for supporting sales teams in all technical matters related to security solutions.
Main Responsibilities:
- Support sales teams in all technical matters related to security solutions.
- Collaborate with sales teams to identify opportunities and build solutions that meet customer needs.
- Develop and maintain strong relationships with customers and partners.
- Stay up-to-date with Fortinet products and solutions, as well as the competitive landscape and evolving threats.
- Possess strong communication skills to effectively position Fortinet solutions to customers.
- Manage multiple deals simultaneously, ensuring a positive customer experience.
- Maintain accurate activity, contact, and account technical information in our CRM (Salesforce).
Requirements:
- A high aptitude for security technology, specifically encryption, authentication, with knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN.
- Current or previous experience in a pre-sales engineer role, managing end-to-end technical aspects of deals.
- Strong problem-solving skills, with demonstrated impact on key wins within your current organization.
- The ability to build and maintain customer relationships, communicating effectively with external and internal stakeholders.
- Knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
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