Restaurant Business Development Manager

11 hours ago


Kuwait City, Al Asimah Foodics Full time

About Us

We are a leading restaurant management ecosystem and payment tech provider. Our innovative solutions have processed over 6 billion orders, making us a pioneer in the SaaS industry.

The Role

We are seeking a Customer Success Specialist to join our dynamic team in Kuwait. As a key member, you will be responsible for delivering exceptional client experiences, ensuring successful onboarding, and driving customer growth.

Responsibilities

  • Develop and execute customized strategies to drive client satisfaction and growth.
  • Collaborate with cross-functional teams to deliver top-notch client service and support.
  • Identify and address client pain points, implementing solutions to enhance overall experience.
  • Build strong relationships with clients, understanding their needs, and tailoring support accordingly.
  • Monitor client health, detecting potential issues, and proactively addressing them.
  • Develop and maintain in-depth knowledge of Foodics' products and services.
  • Work closely with the Onboarding team to ensure seamless client onboarding and go-live success.
  • Lead client education sessions, empowering them to maximize the value of Foodics' solutions.


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