IT Service Desk Technician

5 days ago


Kuwait City, Al Asimah Trace Systems Inc Full time

About Us:

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

About the Job:

This Help Desk Technical Tier I Support position is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing top-notch technical support to clients. The ideal candidate will have excellent communication skills, a strong understanding of IT systems, and be able to troubleshoot complex technical issues.

Responsibilities:

  • Provide technical assistance and support to clients via phone and computer trouble ticketing system.
  • Perform routine maintenance tasks such as laptop imaging and updating software.
  • Troubleshoot network and printer issues.
  • Document all interactions and incidents for reporting purposes.
  • Collaborate with internal teams to resolve complex technical issues.

Requirements:

  • Seven (7) years of experience with IT systems.
  • Four (4) years in IT customer support and two (2) years experience in a military environment.
  • A+ certification, Network+ certification, Security+ certification, and CCNA certification.

Benefits:

  • Opportunity to work with a leading-edge company.
  • Collaborative and dynamic work environment.
  • Potential for career growth and professional development.


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    About UsAt Vectrus, Inc., we are committed to delivering exceptional support services that meet the evolving needs of our clients. Our team is dedicated to providing top-notch customer service, ensuring that every interaction is a positive and memorable experience.This role offers the opportunity to work with a talented team of professionals who share a...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Key ResponsibilitiesTeam Leadership: Provide guidance, coaching, and mentoring to Service Desk Seniors and Technicians to ensure they possess the skills and knowledge required to deliver exceptional customer service.Customer Interaction: Respond to customer inquiries via phone, email, and in-person, resolving issues efficiently and effectively, while...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Title: Printer Repair TechnicianThis position is located in Kuwait and supports LOGCAP. The successful candidate will be responsible for maintaining and repairing printers, scanners, and other related equipment.About the Role:The Printer Repair Technician will apply understanding and knowledge of information systems hardware and software to provide...


  • Kuwait City, Al Asimah Domo Ventures W.L.L. Full time

    The ideal candidate for this position will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Responsibilities Include:Greeting and welcoming visitors in a professional and friendly mannerManaging the front desk and ensuring it is always presentable and well stockedReceiving and...


  • Kuwait City, Al Asimah Siemens Gas and Power GmbH & Co. KG Full time

    At Siemens Energy, we're looking for an experienced Field Service Technician Specialist to join our team.As a key member of our Grid Technology division, you'll play a vital role in ensuring the reliable operation of our energy systems. Your primary responsibility will be to perform maintenance, troubleshooting, and provide technical support to ensure...


  • Kuwait City, Al Asimah Vectrus Full time

    This Emergency Vehicle Service Technician role requires expertise in maintaining Fire Trucks and mini pumper squad trucks in a challenging environment.The successful applicant will be responsible for recovering, repairing/replacing, maintaining, and servicing these vehicles throughout the theater of operations in support of the Contract.Key Responsibilities...


  • Kuwait City, Al Asimah V2X Inc Full time

    About V2X IncV2X Inc is a leading provider of logistics and operations solutions.Job SummaryWe are seeking an experienced Desk Operations Coordinator to join our team in Kuwait.Key ResponsibilitiesDispatching: Respond to emergencies and dispatch resources as needed.Communication: Coordinate with law enforcement and emergency services.Reporting: Prepare and...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Vectrus, Inc is seeking a skilled Fire Apparatus Mechanic to support LOGCAP operations in Kuwait. The ideal candidate will have three years of experience as a Heavy Equipment Mechanic and knowledge of conducting routine services and vehicle maintenance on Non-Tactical equipment.The selected candidate will be responsible for the recovery, repair, maintenance,...


  • Kuwait City, Al Asimah Intime It Services Full time

    Job DescriptionAs an experienced SAP BTP Consultant, you will play a vital role in delivering cutting-edge SAP Business Technology Platform (BTP) solutions to our clients.Your strong expertise in SAP BTP services, integration, and extensions will enable you to develop and implement scalable solutions that meet business requirements.You will work closely with...


  • Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full time

    About the RoleWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at ERMG - Entrepreneur Restaurant Management Group. In this role, you will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.The ideal candidate will have excellent communication skills, be able...


  • Kuwait City, Al Asimah Four Seasons Hotels Ltd Full time

    Job OverviewAt Four Seasons Hotels Ltd, we are seeking a skilled Reservations and Communications Agent to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring seamless communication with our guests.


  • Kuwait City, Al Asimah Domo Ventures W.L.L. Full time

    We are seeking a highly organized and detail-oriented individual to fill the role of Receptionist at Domo Ventures W.L.L.Key Responsibilities:Managing the front desk and ensuring it is always presentable and well stockedReceiving and distributing mail and packagesAssisting with administrative tasks such as data entry, filing, and photocopyingOrdering office...

  • Guest Services Lead

    6 days ago


    Kuwait City, Al Asimah Marriott International Full time

    Job DescriptionAs a Front Office Manager, you will be responsible for leading a team of front office staff to deliver exceptional guest experiences. This role requires strong leadership skills, excellent communication skills, and a passion for delivering high-quality service.ResponsibilitiesLead a team of front office staff to ensure seamless guest check-in...


  • Kuwait City, Al Asimah Vectrus Full time

    Job OverviewThis role will be based in Kuwait, supporting LOGCAP operations. The position will be responsible for managing all Desk Operations functions related to dispatching initial responses to accidents or incidents, providing emergency notifications according to the notification matrix provided by the USG, and plotting recording responses to accidents...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    About This OpportunityThis is an exciting opportunity to join a dynamic team of professionals who share a passion for delivering exceptional customer service. As a Service Desk Lead, you will have the chance to make a real impact on the success of our clients and contribute to the growth and development of our organization.We offer a competitive compensation...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Title: Grid Operations TechnicianLocation: Remote (with frequent travel)Job Type: Full-timeAbout Us: At HealthCare Dynamics Gen. Trading Company W.L.L, we are committed to delivering high-quality grid operations services to our clients. We are seeking an experienced Grid Operations Technician to join our team.Job Description:As a Grid Operations...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    Job Summary: As an Inventory Control Technician, you will be responsible for managing inventory and ensuring accuracy in reporting. This role requires strong analytical skills and attention to detail.Duties and Responsibilities:Maintain accurate records of inventory levels and movements.Conduct regular audits to ensure compliance with inventory...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About Our TeamWe believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.ResponsibilitiesSupports the smooth operation of the front desk area, ensuring seamless communication with guests and...

  • Gunsmith Technician

    2 days ago


    Kuwait City, Al Asimah Amentum Full time

    **Job Overview**This role requires a skilled Gunsmith Technician to join our team at Amentum. The ideal candidate will have 5 years of experience in field level maintenance, with at least 3 years of the experience on towed artillery.The successful candidate will be responsible for performing detailed assembly and disassembly of towed Howitzer and mortar...


  • Kuwait City, Al Asimah Vectrus, Inc Full time

    Vectrus, Inc. is committed to providing exceptional service to our clients through the expertise of our employees. We are seeking a skilled Power System Technician to join our team.About the Job:This position involves the installation, inspection, troubleshooting, repair, operation, and maintenance of electrical systems and components of electrical power...