
Service Desk Operations Manager
2 days ago
At Vectrus, Inc., we are committed to delivering exceptional support services that meet the evolving needs of our clients. Our team is dedicated to providing top-notch customer service, ensuring that every interaction is a positive and memorable experience.
This role offers the opportunity to work with a talented team of professionals who share a passion for excellence and a commitment to making a difference in the lives of others. As a Service Desk Lead, you will play a critical role in shaping the future of our organization and contributing to the success of our clients.
Job Description- Provide leadership and guidance to Service Desk Seniors and Technicians, ensuring they have the necessary tools and resources to excel in their roles.
- Maintain excellent customer relationships by responding promptly and professionally to inquiries, resolving issues efficiently, and exceeding customer expectations.
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements that drive efficiency and effectiveness.
- Oversee the preparation and submission of reports, ensuring accuracy and timeliness, and maintain up-to-date documentation of key performance indicators.
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Desk Operations Coordinator
2 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeAbout the JobWe are seeking a skilled Desk Operations Coordinator to join our team at Vectrus, Inc. In this role, you will be responsible for dispatching initial responses to accidents or incidents, providing emergency notifications, and plotting recording responses.
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Desk Operations Coordinator
2 days ago
Kuwait City, Al Asimah V2X Inc Full timeAbout V2X IncV2X Inc is a leading provider of logistics and operations solutions.Job SummaryWe are seeking an experienced Desk Operations Coordinator to join our team in Kuwait.Key ResponsibilitiesDispatching: Respond to emergencies and dispatch resources as needed.Communication: Coordinate with law enforcement and emergency services.Reporting: Prepare and...
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Desk Operations Specialist
2 days ago
Kuwait City, Al Asimah Vectrus Full timeJob OverviewThis role will be based in Kuwait, supporting LOGCAP operations. The position will be responsible for managing all Desk Operations functions related to dispatching initial responses to accidents or incidents, providing emergency notifications according to the notification matrix provided by the USG, and plotting recording responses to accidents...
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Help Desk Lead Professional
2 days ago
Kuwait City, Al Asimah Vectrus, Inc Full timeKey ResponsibilitiesTeam Leadership: Provide guidance, coaching, and mentoring to Service Desk Seniors and Technicians to ensure they possess the skills and knowledge required to deliver exceptional customer service.Customer Interaction: Respond to customer inquiries via phone, email, and in-person, resolving issues efficiently and effectively, while...
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Center operations specialist
7 days ago
Kuwait City, Al Asimah United Service Organization Full timeIf you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...
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IT Service Desk Technician
5 days ago
Kuwait City, Al Asimah Trace Systems Inc Full timeAbout Us:Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.About the Job:This Help Desk Technical...
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Military Operations Program Coordinator
5 days ago
Kuwait City, Al Asimah United Service Organization Full timeThe United Service Organization is a non-profit organization that provides support to the military community. We are seeking a highly motivated and dedicated individual to fill the role of Center Operations Specialist.Company OverviewThe USO is a global organization with a mission to provide comfort, care, and connection to America's service members and...
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Front Desk Coordinator
6 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeThe ideal candidate for this position will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Responsibilities Include:Greeting and welcoming visitors in a professional and friendly mannerManaging the front desk and ensuring it is always presentable and well stockedReceiving and...
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Operations Manager
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob SummaryWe are seeking an experienced Front Office Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences through effective management of front office operations. This includes directing and supervising staff, implementing...
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Cleaning Services Manager
6 days ago
Kuwait City, Al Asimah Marriott International Full timeAt JW Marriott Hotel Kuwait City, we are dedicated to providing an exceptional experience for our guests, and we are seeking a highly motivated and experienced Housekeeping Manager to join our team. As a Housekeeping Manager, you will be responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.MANAGING...
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Front Desk Associate
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time**About Us**We are HealthCare Dynamics Gen. Trading Company W.L.L, a reputable company in the education sector.In this role as Receptionist for Education Company, you will be responsible for managing the front desk and attending to all inquiries from students, parents, and staff members.You will register walk-in students, assign them to counselors, create...
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Front Desk Coordinator
2 days ago
Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full timeAbout the RoleWe are seeking a highly motivated and organized Front Desk Coordinator to join our team at ERMG - Entrepreneur Restaurant Management Group. In this role, you will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.The ideal candidate will have excellent communication skills, be able...
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Guest Services Lead
6 days ago
Kuwait City, Al Asimah Marriott International Full timeJob DescriptionAs a Front Office Manager, you will be responsible for leading a team of front office staff to deliver exceptional guest experiences. This role requires strong leadership skills, excellent communication skills, and a passion for delivering high-quality service.ResponsibilitiesLead a team of front office staff to ensure seamless guest check-in...
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Guest Services Leader
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeLeadership OpportunityWe are seeking a seasoned Front Office Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a leader in the hospitality industry, you will be responsible for directing and supervising front office staff to ensure seamless execution of operations. This includes managing guest arrival and departure procedures,...
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Military Community Outreach Coordinator
7 days ago
Kuwait City, Al Asimah United Service Organization Full timeCompany OverviewThe United Service Organization (USO) is a non-profit organization that provides critical support to the US military community. Our mission is to enhance the quality of life for service members and their families through entertainment, care packages, and other forms of support.SalaryWe offer competitive salaries and benefits to our employees,...
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Medical Service Operations Manager
2 days ago
Kuwait City, Al Asimah Client of Michael Page Full timeAbout the RoleWe are looking for a motivated and experienced Medical Service Operations Manager to join our team. As a key member of our organization, you will be responsible for overseeing the scheduling, staffing, and day-to-day management of our call center's operations to ensure optimal performance.The ideal candidate will have a strong background in...
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Hotel Operations Supervisor
6 days ago
Kuwait City, Al Asimah Marriott International Full timeJob RequirementsThis is an exciting opportunity to join our hotel as a Front Office Manager. We are looking for a highly motivated and experienced professional to lead our front office team and drive business success.Key ResponsibilitiesDirect and manage front office staff to deliver exceptional guest experiences.Develop and implement effective strategies to...
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Reservations and Guest Services Coordinator
4 days ago
Kuwait City, Al Asimah Four Seasons Hotels Ltd Full timeJob OverviewAt Four Seasons Hotels Ltd, we are seeking a skilled Reservations and Communications Agent to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring seamless communication with our guests.
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Operations Management Specialist
2 days ago
Kuwait City, Al Asimah V2X Inc Full timeAbout the RoleThis Desk Operations Coordinator position plays a critical role in supporting LOGCAP operations in Kuwait.Key AccountabilitiesInitial Response: Provide initial response to accidents or incidents.Emergency Notifications: Send notifications to personnel via various channels.Monitoring Systems: Monitor IDS, CCTVs, and other security...
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Customer Service Representative
6 days ago
Kuwait City, Al Asimah Domo Ventures W.L.L. Full timeWe are seeking a highly organized and detail-oriented individual to fill the role of Receptionist at Domo Ventures W.L.L.Key Responsibilities:Managing the front desk and ensuring it is always presentable and well stockedReceiving and distributing mail and packagesAssisting with administrative tasks such as data entry, filing, and photocopyingOrdering office...