Private Client Relations Lead

13 hours ago


Kuwait City, Al Asimah LVMH Full time
Role Summary

The Private Client Relations Lead will be responsible for leading the development and implementation of client relations strategies across the organization. This includes managing client relationships, developing and maintaining client databases, and analyzing client feedback to inform product and service offerings.

Some of your key responsibilities will include:

  • Developing and executing client relations strategies that drive customer loyalty and retention.
  • Leading cross-functional teams to achieve client satisfaction goals.
  • Analyzing client feedback and market trends to identify opportunities for growth.
  • Collaborating with internal stakeholders to develop and implement marketing campaigns.

You will also be responsible for establishing relationships with external partners and identifying opportunities for partnerships and collaborations.

Key Responsibilities

Responsibilities may include but not limited to:

  • Partner with the Team Manager - CRM to achieve all clienteling KPI targets.
  • Work closely with Client Development and Events Teams to develop outreach campaigns, events & animations.
  • Ensure a positive team spirit, keeping the team motivated to achieve business objectives.
  • Supervise recruitment, evaluation and development of the team/direct reports.


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