Experience Manager for Client Relations

13 hours ago


Kuwait City, Al Asimah 20gramscoffee Full time
Client Engagement Specialist Job Overview

We're seeking a skilled Client Engagement Specialist to join our team at 20 Grams. As a key member of our staff, you'll be responsible for creating lasting impressions on our customers through exceptional service and engagement.

Key Responsibilities:
  1. Develop and maintain strong relationships with customers
  2. Provide expert advice on our products and services
  3. Effectively manage customer inquiries and feedback
  4. Collaborate with colleagues to achieve sales goals and enhance customer experience
  5. Stay up-to-date on company promotions, new releases, and brand initiatives

The successful candidate will possess:

  1. Outstanding communication and interpersonal skills
  2. A proven track record of delivering exceptional customer service
  3. A deep understanding of our brand values and coffee culture


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